The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a network's reliability to align with Organization's service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members also oversee the automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet.

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Responsibilities

Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet.

• Lead network lifecycle management programs by defining high-level objectives and delivery procedures. Organizes project technical milestones & supporting tasks.

• May work as project technical lead, coordinating effort of two or three engineers. 

• Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP). 

• May serve as technical SME in cross-functional activities. 

• Has technical responsibility for moderately complex project(s), including project requirements, specifications (where applicable), and documentation. 

• Responsible for decomposing high-level architectures into detailed designs. 

• May lead multiple engineers in developing network solutions consisting of multiple modules with complex interactions; Work with supporting service teams to ensure solutions are properly supported by monitoring and automation systems. 

• Serves at Tier2 or specialized escalation point for network events and provides break-fix support for large-scale events. 

• Serves as the principal point of contact for driving systematic resolution of complex network issues. 

• Act as SME for root cause analysis efforts. 

• Frequently develops scripts to automate non-traditional, complex tasks for business unit. 

• May serve as a technical lead on network automation design and delivery projects.

• Comprehensive understanding of the software development lifecycle. 

• Provides a broad set of guidance to technical and senior technical members of staff. 

• Interprets input from leaders (technical and managers) and provides focused development to junior member. 

• Able to carry out technical coaching sessions, and helps junior members develop skills. 

• Collaborates with vendor engineering and account manager to address current business or operational issues. 

• May lead the adoption of new vendor hardware. Active communication with product teams. Responsible to drive technology to meet product and service requirements. Participate in coordinated communication with product teams, networking leadership, and PMO to help assess gaps, solutions and needs.

Qualifications

Career Level - IC4

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