Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Current and future sponsorship are not available for this position

Suwanee, GA (Only) (Five-Days a Week) (Overtime) (Some Weekends)

About the position

Data Center Infrastructure Management (DCIM) personnel are critical to the success and support of our production computing environment at FIS/TIS. We are in a staff shortage situation in 2026 due to one of our Senior Technicians in our US data centers resigning and need immediate assistance with data center buildouts, client circuit cutovers, Distributed hardware and Network migration, hardware/trunk installation, and support/documentation of all equipment.

What you will be doing

Supports data center availability and reliability requirements, identifies and eliminates sources of risk to increase availability of critical IT systems. Identify interdependencies between facility and IT infrastructures and collaborate with facility management to mitigate gaps in system redundancy.

Ensure efficient power is distributed and proper ventilation and cooling within space. Maintains an in-depth knowledge of data center environmental and infrastructure best practices. Creates and maintains appropriate infrastructure and connectivity documentation within applications such as MS Excel, MS Visio or Lucid, Computer-aided Design (CAD) applications, and the Google Suite of products.

Designs and documents complex infrastructure connectivity plans for multiple data centers, MMR or connectivity rooms, and IBM Mainframe and PSeries and/or distributed technology servers to various client and/or company owned systems, while accounting for design aspects such as efficient cabling routes (BICSI standards), power and/or HVAC availability/additional requirements.

Completes the installation of infrastructure equipment, such as network racks, cabinets, networking equipment, and completes cabling runs to include terminating cabling to the various types of system components.

What you bring

• Relevant experience in an enterprise data center or similar critical system environment.
• Strong knowledge of fiber and copper structured cabling systems and telecommunications infrastructure.
• Understanding of IT hardware, compute systems, telecom, network, storage, and security environments.
• Ability to manage and prioritize multiple tasks effectively.
• MS Office Suite (Outlook, Word, Excel)
• Google Suite

Bonus if you have

• MS Visio or Google Lucid
• AutoCAD
• Bachelor's Degree- IT Related
• BICSI
• Certified Data Center Management Professional
• Cisco Certified Technician - Data Center
• CompTIA Server, A+
• Data Center Engineering and design principles
• Data center size, footprint, and capacity calculations
• Data center power and cooling kW load calculations
• Data center safety and security system specification
• Data center telecom and cabling systems specification
• Data center IT systems and components optimization
• Data center engineering and design trends

What we offer you

• A competitive salary and benefits.
• Varied and challenging work to help you grow your technical skillset.
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A modern, international work environment and a dedicated and motivated team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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