Senior Associate, Campaign Management - Business Cards & Payments

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.

• We ask the hard questions.

• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

The Role:

Our mission is to be a catalyst and enabler for the business to achieve its growth targets through the delivery of quality, well-managed campaigns.The Senior Associate, Campaign Management will be responsible for supporting the delivery of BC&P marketing and servicing campaigns that support the strategy and product needs of the organization.

Specific responsibilities include:

All aspects of project management for assigned campaigns, including but not limited to:

• Schedule building

• Intent Owner communication

• Leading status meetings/office hours

• Providing progress updates

• Fulfillment tasks

• Collaborate with intent owners to refine intent prior to kick-off 

• Deliver well-managed campaign execution and support audits and exams as needed

• Enabling associates to deliver their best work across creative, digital, and segmentation builds

• Gathering data and metrics to inform team reporting

Characteristics we’re looking for:

• Strong process skills with a product mindset

• Ability to proactively identify impediments on the critical path and remove them

• Excellent communication skills to engage intent owners across a variety of levels and experience

• A structured problem-solving approach to help a team work through a wide range of issues

• Ability to multi-task and manage several initiatives simultaneously

• Ability to prioritize across different types of value dimensions

• Desire to collaborate across component teams and organization structures to influence core needs

• A curious, learning mindset to understand the needs of our internal and external customers and recommend improvements to better their experience

• Meticulous and detail-oriented, with a strong ability to follow instructions carefully and accurately

• Displays a professional attitude and teamwork mentality

• Ability to identify inefficiencies, streamline workflows, and implement strategies to improve productivity and efficiency

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 3 years of Project Management experience

Preferred Qualifications:

• Masters / MBA degree
• At least 5 years of Project Management experience
• At least 1 year of People Management experience
• PMP, Lean, Agile or Six Sigma certification
• Strong communication and collaboration skills
• Strong problem solving and influencing skills
• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Project Manager

New York, NY: $105,300 - $120,100 for Sr. Project Manager

Richmond, VA: $87,700 - $100,100 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).