About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Manager will be a key member of the Visa Consulting & Analytics (VCA) team in Vietnam. In this role, you will lead consulting engagements for Visa clients in Vietnam and serve as a trusted advisor to clients and internal stakeholders. You will partner with VCA, Business, and Technology teams across the organization to drive portfolio growth, strengthen client relationships, and improve profitability within clients' payments businesses.

In this role, you are expected to:

• Cultivate and deepen strategic relationships with Visa's clients and partners, including Issuers, Acquirers, Merchants, and FinTechs. Act as a trusted advisor, helping clients optimize performance and implement recommendations across customer lifecycle management, portfolio growth, and new product development and launches.
• Work cross-functionally with Visa teams to deliver holistic solutions to clients, leveraging Visa's rich portfolio of Value-Added Services (VAS) across Marketing, Products, Risk, and Merchant Solutions.
• Partner closely with Client Relationship Managers to identify opportunities, develop compelling client propositions, promote VCA solutions with external clients, and lead the execution and delivery of consulting engagements.
• Drive growth and improve profitability across clients' payments businesses through portfolio management, strategic initiatives, and segment expansion.
• • Deliver consulting revenue through the effective deployment of Visa Consulting & Analytics service lines and practice areas.
• Provide thought leadership and advisory services to clients on industry trends, market developments, regulatory changes, and emerging opportunities within the payments ecosystem.
• Support the IPVMC VCA leadership team in strategy development, business planning, reporting, and operational initiatives.
• Mentor and coach junior team members, helping to build consulting capabilities and foster a high-performance team culture.

Why this is important to Visa:

As the payment consulting arm of Visa, VCA is continuing to grow a team of highly specialized experts who provide best-in-class payments expertise to clients. We aim to bring this expertise closer to our clients by having a Senior Manager based in Vietnam. As part of a global organization, you will leverage international best practices and deep payments expertise while applying local market knowledge and understanding. This enables us to deepen our partnerships with clients and deliver meaningful business value.

Projects you will be part of:

• Lead and contribute to strategically important consulting engagements for Visa clients across Vietnam and the wider market.
• Work with a diverse range of clients, including card issuers, acquirers, merchants, fintechs, and other emerging ecosystem players.
• Support clients in identifying opportunities across the cardholder lifecycle, conducting gap assessments, developing growth strategies, and implementing best-practice recommendations.
• Participate in and lead client pitches, bringing strategic thinking and structured problem-solving to develop compelling propositions that strengthen client relationships and win new business.
• Bring data analytics solutions and propensity models developed by Visa's Data Science teams to life by helping clients apply insights to drive card activation, card usage, product launches, channel expansion, and business growth.
• Provide thought leadership and advisory services to clients navigating evolving regulations, competitive dynamics, and changing market environments.
• Support the Head of VCA IPVMC in strategic planning, business management, and operational initiatives.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What you will need:
We are looking to hire candidates that have already accumulated a variety of experience, you will be curious about the payments industry, results-driven and client-centric. As a candidate you should have:

• MBA or equivalent education, certifications and/or business background
• In-market experience and/or knowledge of local language and culture as well as regulation and industry trends
• 10+ years of experience in retail banking, card issuing or consulting to retail banks
• Understanding of card issuers’ P&L and cardholder life cycle
• Knowledge of emerging trends in the local payment landscape including Fintech
• Storyboarding and data storytelling including strong Excel and PowerPoint skills
• Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.
• Strong organizational and business planning skills
• Willingness to travel 30% within Vietnam

What will also help:

• Deep experience in consulting, corporate strategy, or business management
• Demonstrated ability to manage complex projects with excellent project management skills
• Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization
• Excellent presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement
• Strong commercial acumen, with experience in working on business/value cases that prove ROI
• Solutions-focused mindset.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.