The group you’ll be a part of

The Global Human Resources Group operates on the understanding that our people are our most valuable assets. They think globally to optimize our workforce, integrate our Core Values into everything we do, and deliver the HR solutions to enhance the employee experience and enable future growth.

The impact you’ll make

The Contingent Workforce Program Manager will provide operational support to internal business teams and stakeholders, managing daily program activities and collaborating with internal teams and suppliers. This role includes oversight of daily processes, drive compliance, review staffing/dispatch contracts as needed, and participation in special projects.

What you’ll do

• Oversee day-to-day operations of the Contingent Workforce Program in Taiwan via the VMS, partnering with the Global Contingent Workforce ProgramTeam.
• Deliver support and training to managers and suppliers on program guidelines, policies, and procedures.
• Manage the timecard/invoice process through the VMS as applicable.
• Serve as the primary escalation point for contingent worker support and issue resolution.
• Coordinate onboarding and offboarding processes with key stakeholders.
• Collaborate on quarterly and project-based initiatives.
• Develop and maintain process documentation, ensuring clear communication to stakeholders.
• Build and maintain relationships with staffing/dispatch partners, driving compliance with program objectives.
• Identify and address problem areas with actionable solutions. 

Who we’re looking for

• 4–6 years of experience in contingent workforce program management, staffing leadership, or MSP leadership/operations.
• Strong understanding of the contingent workforce employment laws in Taiwan
• Proficiency with VMS tools such as Fieldglass, Beeline, or Wand.
• Strong written and verbal communication skills, with the ability to engage stakeholders at all levels.
• Advanced skills in Microsoft Office Suite, including PowerPoint and Excel.
• Demonstrated ability to work under pressure, manage multiple tasks, and meet deadlines.
• High learning agility, creative problem-solving, and attention to detail.
• Bachelor’s degree preferred; equivalent education, training, or experience considered. 

Preferred qualifications

• Semiconductor industry or global supplier experience is a plus.
• Excellent verbal and written communication skills.
• Relevant project management certifications such as PMP, CAPM, Scrum Master, or PRINCE2.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.