Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) owns the new product development (NPI) and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers, and you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Cloud Hardware Development Engineer (CHDE):
Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) team creates compute, storage, accelerator, and enterprise servers for Amazon’s innovative web services. We are seeking experienced CHDEs to architect, design, develop, and build next-generation servers and AWS specific hardware components. Our designs are industry-leading in performance, frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our CHDE's solve challenging technology problems, and build architecturally sound, high-quality servers and components to enable AWS to realize critical business strategies. Our success depends on our highly respected server infrastructure; we’re handling massive scale and rapid integration of emergent technologies.

What you will do: As a member of the Specialized Platforms and Servers team, you’ll be responsible for integration of hardware/software components to build our servers, working with service teams to define products, and supporting Data Center Operations in all the locations we have servers. You will interact with engineers across the company and work with an interdisciplinary team to execute product designs from concept to production including design, development, validation, and the deployment of servers at scale.

You will solve design challenges across many disciplines including server/board design, thermal-mechanical design, server firmware/software, integration into our software service control plane, manufacturing, and data center operations. You will deliver functional block diagram, schematics, specifications, analysis, test plans, and monitoring plans used to build our servers and components. You will work closely with internal teams, suppliers, and external partners to ensure our designs are of the highest quality. You will lead cross-organizational teams to improve key factors such as total cost of ownership, quality, reliability, performance, and serviceability. You will be an end-to-end owner from concept, design, launch, and operation in our fleet. You will be hands on and comfortable with the entire technology stack from the service software all the way down to the silicon. You will use high judgement to solve problems individually or guide others when help is needed.

This is a fast-paced, challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want team members who are ready for this challenge and want to reach beyond what is possible today.

Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for hardware customizations that will directly benefit AWS customers.

Why you will love it: You will work directly with engineers across the company to build next-generation hardware. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.

Key job responsibilities
As a CHDE you will be responsible for bringing new technology to our server & products as well as scaling how we operate our massive existing & rapidly growing fleet.
You will collaborate with internal development teams and external suppliers to deliver new servers with industry leading performance and quality.
You will establish strategic vision and drive execution in defining and delivering new products and services.
You will lead the integration and delivery of servers, support the development of automated monitoring, and failure analysis services to operate, debug, and scale our servers.
You will work closely with other AWS software teams to tailor and operate servers solutions for the AWS environment.
You will support launching our servers into production and operating our fleet of servers.

A day in the life
Your day to day responsibilities will include interfacing with our internal customers to understand project requirements and facilitate system development on top of your server design. You will be responsible for solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale.

About the team
The team is comprised of CHDE's, System Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic qualifications

• Bachelor's degree in electrical engineering, computer engineering, or equivalent, or 5+ years of relevant technical position experience
• 5+ years of experience in server level design for compute, storage, accelerator segment or other complex product design
• 5+ years’ experience leading ODMs and other suppliers in the product development and manufacturing processes
• Experience in developing functional specifications, design verification plans and functional test procedures
• Experience in board and server root cause analysis and resolution

Preferred qualifications

• 6+ years of experience in complex product development such as servers, network switches, or other highly integrated devices with hardware, software, and service aspects
• Expertise in early product definition and feature tradeoff analysis
• Expertise in product development disciplines such as, thermal, mechanical, power, FW/SW, reliability, and sustaining
• Experience working with interdisciplinary teams to execute product design from concept to production
• Proficient scripting, debug abilities, and Linux operations commands
• Experience deploying and operating hardware and applications across large data centers.
• Experience leading hardware and software development engineering teams
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Cupertino - 157,300.00 - 212,800.00 USD annually
USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually