Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Amazon Music is looking for a Senior Solutions Architect to join the Amazon Music BD Growth & Partnerships team as the senior technical owner of our partner integrations. This is a technical leadership role, not a support or account management function. You will be the primary technical point of contact for our most strategic external partners, the person who translates Amazon Music's API and platform capabilities into high-quality integration reality, and the person who raises the bar on how we scale partner onboarding across a growing and increasingly diverse portfolio.

This role sits at the intersection of solutions architecture, technical program management, and developer experience. You will drive end-to-end delivery of partner integrations by coordinating across external partner engineering teams and a wide set of internal Amazon Music product and technology stakeholders — including Consumer Platform Technologies, Automotive & Connected Devices, Big Screens, Ticketing, and Customer Experience. Getting integrations shipped on time and to bar requires as much program discipline as it does technical depth: you own the plan, the blockers, and the outcome.
You will own not just your partner portfolio but the SA practice itself — defining integration design standards, technical review frameworks, partner certification criteria, and the self-service onboarding mechanisms that are central to our partnership led growth.

You will bring structure to ambiguity, build reusable systems rather than one-off solutions, and represent the voice of the partner in our product and engineering decisions. You will be expected to drive outcomes and hold accountability across teams without direct authority.

Key job responsibilities
**Partner Integration Ownership**
Serve as the primary technical owner between Amazon Music and a portfolio of external partners spanning ticketing, automotive OEMs, big screen platforms, wearables, mobile apps, social platforms, and emerging surfaces. Guide partners through the full integration lifecycle — from API design consultation and architecture review through implementation, certification, and production launch. Own integration health for your portfolio: triage inbound issues, reproduce and diagnose failures, route to the correct owning team, and drive resolution with clear SLAs and partner-facing communication that maintains trust and momentum.

**Technical Program Management & Cross-Functional Delivery**
Own end-to-end technical delivery of partner integrations — not just the architecture, but the plan, the timeline, the blockers, and the shipped result. Act as the connective tissue between external partner engineering teams and the internal Amazon Music product and technology organizations they depend on (Music Product Technology including Automotive & Connected Devices, Big Screens, CXI, Legal, and BD). Manage milestones, surface risks early, escalate blockers with context and a proposed resolution path, and drive accountability across stakeholders who do not report to you. Integrations in your portfolio land on time, to quality bar, with clean post-launch handoffs — and when they don't, you already have a recovery plan underway.

**Technical Leadership & Architecture**
Conduct architecture and design reviews for new and evolving partner integrations, ensuring solutions are secure, performant, and aligned with Amazon Music platform standards and a 99.5%+ reliability bar. Lead technical feasibility assessments with Business Development for prospective deals. Partner with the platform engineering team to transition existing partners to the next-generation API platform — providing technical guidance, hands-on debugging support, and proactive communication of breaking changes.

**Developer Platform & Self-Service Onboarding**
Own and evolve the SA practice: define integration design standards, technical review frameworks, and partner certification criteria that scale beyond individual SA bandwidth.

**Scalable Assets & Knowledge Infrastructure**
Build and maintain reusable technical assets that multiply SA effectiveness and reduce partner time-to-launch: integration guides, reference implementations, onboarding playbooks, API documentation, certification runbooks, and troubleshooting resources. Translate patterns across the partner portfolio into structured roadmap inputs — turning individual partner friction into systemic platform improvements. Every asset you build makes the next integration faster, not just the current one.

A day in the life
No two days look the same in this role — and that's the point. You might start the morning triaging an authentication failure reported by a partner, pulling logs and coordinating with the platform engineering team to get a fix scoped before their next sprint. By mid-morning you're in a design review with a new partner, walking their engineers through API certification requirements and flagging an architecture decision that will cause problems at scale if they don't catch it now.

After lunch you're in an internal sync with BD and Legal, providing technical input on a prospective deal with an emerging platform — translating what the partner is asking for into what's actually buildable and at what cost. Then you're back at your desk drafting an integration guide that three future partners will use, so you never have to answer the same question manually again.
By end of day you've moved three integrations forward, unblocked one internal dependency that had been sitting for two weeks, and shipped something that will outlast the week.

You are the person external partners trust to tell them the truth, and the person internal teams trust to represent the partner's reality. You operate at the intersection of deep technical work and cross-functional delivery — and you find satisfaction not just in solving problems, but in building the systems that prevent them.

About the team
The Amazon Music BD Growth & Partnerships team powers Amazon Music's distribution across the world's most important partner devices, platforms, and services. We own and operate the API infrastructure, developer tools, and integration frameworks that bring Amazon Music to active partner surfaces spanning automotive OEMs, big screen platforms, wearables, hearables, voice assistants, and emerging digital experiences.

We sit at the intersection of product, engineering, and business development. When we get the partner integration experience right, every new launch makes the next one faster and higher quality. Amazon Music reaches customers wherever they are, on whatever device they choose

Basic qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience
• Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
• Knowledge of deliverables and technical specs for streaming assets
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience owning end-to-end technical delivery of partner or customer integrations including milestone tracking, risk management, and stakeholder communication across teams you do not directly manage
• Experience as a primary technical point of contact for external partners or customers, managing integration health, triaging failures, and driving resolution with clear SLAs

Preferred qualifications

• 5+ years of infrastructure architecture, database architecture and networking experience
• Experience working with end user or developer communities
• Experience working with REST API based services, or experience troubleshooting and debugging technical systems and experience in software development
• Experience with digital technologies, consumer products, media, and e-commerce
• Experience supporting partners or customers through a platform migration — including communicating breaking changes and managing transition timelines
• Hands-on coding ability in any language; able to read partner code, debug integration failures, and write diagnostic or prototype code without engineering support
• Experience with media streaming protocols and content delivery — including playback session management, audio/video delivery, or streaming client integration

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Culver City - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually