The New Product Introduction (NPI) Coordinator is a key member of the Value Recovery team, ensuring we are maximising value recovery from the equipment we process — combining hardware knowledge with data analysis to drive smarter recovery decisions across our operations. They will get ahead of incoming material, reviewing and optimising disposition rules to prevent value leakage before it occurs. The role will work across our internal facilities and third-party processing partners, collaborating cross-functionally to identify opportunities, implement changes, and monitor outcomes. They will take a proactive approach to value recovery, ensuring correct disposition rules are in place from the outset — before material is processed — so that maximum value is captured across the recovery funnel. The NPI Coordinator has overall responsibility for the broader value recovery strategy, drawing on inputs from across the Value Recovery team — including sub-component level analysis — to ensure optimal recovery outcomes. They will also ensure a uniform approach and best practices are implemented across all re:Cycle Reverse Logistics (RRL) sites, driving consistency in how value recovery decisions are made regardless of location. This role carries significant autonomy and ownership, and its scope may evolve to support broader reverse logistics initiatives as the programme matures.

Key job responsibilities
• Review hardware processed across RRL operations to assess whether current disposition rules are optimised for maximum value recovery

• Analyse component data, working with supply chain stakeholders and OEMs as necessary, to identify where value is being lost across the recovery funnel, and recommend corrective actions

• Work cross-functionally with Operations, Systems, Engineering, Analytics, and Commercial teams to implement disposition changes and ensure they are followed in practice

• Provide strategic direction and prioritisation to the Value Recovery team, coordinating the focus areas and outputs of supporting roles to ensure alignment with the overall recovery strategy

• Build and maintain reporting to track recovery performance and demonstrate improvements

• Conduct ongoing monitoring of disposition compliance and recovery outcomes

• Ensure a uniform approach to disposition and value recovery best practices is implemented across all RRL sites

• Contribute to other value recovery and reverse logistics initiatives as assigned by management

About the team
re:Cycle Reverse Logistics (RRL) is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment with a specialization in the handling of valuable electronic hardware used in data centers. We are a stand-alone company within the Amazon corporate family. We are looking for an analytical, detail-oriented, and proactive New Product Introduction (NPI) Coordinator to join our Value Recovery team and ensure we are maximising value recovery from every data center rack type we process — combining hardware knowledge with data analysis to drive smarter recovery decisions across our operations.

Diverse Experiences
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Basic qualifications

• Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field
• Knowledge of server hardware and components
• Experience working on and delivering end to end projects independently
• Experience with computer hardware troubleshooting and repair
• Ability to analyse component data and translate findings into recovery decisions

Preferred qualifications

• Experience in data centers, infrastructure service providers, or related technology companies
• Experience in program, project, product management, or leading a product implementation process
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Experience in IT asset disposition (ITAD), electronics recycling, or component recovery
• Experience with NPI, new product introduction, or similar planning processes
• Track record of identifying and implementing process improvements that delivered measurable results
• Adaptable and willing to take on a variety of work as the role and programme develop

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