Position Summary

The Packer/Mover is responsible for safely packing, transporting, and returning customers' belongings during the restoration process. This role works directly with customers and team members to ensure personal property is handled with care, accurately documented, and delivered safely. The ideal candidate is dependable, team-oriented, and committed to providing excellent customer service.

Essential Duties & Responsibilities

• Pack, label, load, and transport customers' belongings safely and efficiently.
• Assist with inventorying and documenting items before they are moved.
• Carefully handle furniture, electronics, household goods, and other personal belongings.
• Deliver, unpack, and help set up customer belongings once restoration work is complete.
• Work at residential and commercial properties affected by fire, water, or other property damage.
• Communicate professionally with customers and provide a positive customer experience.
• Keep company vehicles, equipment, and work areas clean and organized.
• Follow company safety procedures and proper lifting techniques.
• Participate in training to learn company processes and restoration best practices.
• Support warehouse and restoration operations as needed.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Previous moving, packing, warehouse, delivery, or general labor experience preferred; restoration experience is a plus.
• Ability to lift and move heavy items throughout the workday.
• Strong attention to detail and ability to handle customer belongings with care.
• Positive attitude and willingness to work as part of a team.
• Good communication and customer service skills.
• Valid driver's license with an acceptable driving record preferred.
• Ability to work a flexible schedule, including occasional overtime or weekends as business needs require.

WHO WE ARE:

Empower Brands is a leading franchise organization encompassing ten industry-leading brands across residential and commercial services: Archadeck Outdoor Living, Bumble Roofing, Canopy Lawn Care, Conserva Irrigation, FRSTeam, JAN-PRO, Koala Insulation, Outdoor Lighting Perspectives (OLP), Superior Fence and Rail, and Wallaby Windows. Empower is dedicated to providing its customers with the highest quality products and services in the home and commercial services industries while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit EmpowerFranchising.com.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.