About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The India & South Asia (InSA) Consulting Market team within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in India, Sri Lanka, Bangladesh, Nepal, Bhutan & Maldives. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and running risk.

You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with client across the Payments Ecosystem which includes Issuers, Acquirers, Merchants, Fintechs etc. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and outstanding business partner. This role is based in our Mumbai office and reporting into the Head of Risk Consulting Practice, India & South Asia.

What the Manager Fraud Risk Consulting, Visa Consulting & Analytics does at Visa:

The Manager Fraud Risk Consulting is responsible for delivering Risk advisory services to Visa’s clients (Issuers, Acquirers and Merchants) in the Fraud Risk space. The Manager will report into the Head of Risk Consulting Practice, VCA - India and South Asia (INSA) will contribute to the delivery of Risk advisory engagements. This individual will bring expertise in Fraud Risk functional domain gained as within a bank and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value.

Key responsibilities for the Manager Risk Consulting:

• Lead the delivery of Fraud Risk advisory engagements across INSA

• Supporting the development of Risk advisory related knowledge and capabilities, creating next-generation risk engagement with Visa clients.

• Helping in pre-sales/business development content creation and client pitches.

• Partner with in-market VCA consultants and data scientists to deliver risk-related advisory engagements

• Establish Intellectual Property (IP) risk repository for VCA by capitalizing on learnings from consulting engagements (e.g., build standard methods, create library of case studies, templatize modeling codes)

• Reengineer and/or package risk consulting methodologies and data driven solutions as appropriate, ensuring world-class best practices and efficiency through economies of scale

• Partner with other Visa functions (e.g., Risk, Products) to capitalize on existing risk products/solutions and co-design new ones leveraging Visa’s assets (expertise, data, capabilities)

• Share methodologies and best practices with other VCA regional teams

• Provide deep subject matter expertise and thought leadership by publishing articles and white papers

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist issuer and acquirer solve their strategic business problems and drive growth. We are looking for an individual to join us as a Manager Risk Consulting. This individual will support in expanding VCA consulting engagements with our Issuers and Acquirer to drive risk related advisory engagement.

Projects you will be a part of:

The nature of projects this role will play a key role in vary; this would include helping issuers and acquirers solve their most strategic business problems on Risk:

• Risk diagnostic - Identify opportunities to optimize risk management

• Authorization Optimization - Define optimal authorization strategy with balanced risk control measures

• STIP Optimization - Define optimal STIP strategy with balanced risk control measures

• Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance

• Fraud Risk Prediction/Scoring - Development of statistical models based on client data to predict the likelihood of fraud occurrence

• Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections

• Innovation - Industry Insights, Thought Leadership, Strategic Risk Advisory, Solutions and Playbooks

• Enterprise Fraud Framework & Strategy - Develop future state Fraud Strategy & Framework leveraging global best practices

• Acquiring Risk - Merchant on-Boarding & Activation, Application Fraud Management

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
•8+ years of relevant experience in Fraud Risk Management/Analytics either with issuing banks or a risk practitioner in a consulting Firm
•Master's degree, ideally in a quantitative field (e.g., engineering, mathematics, science)
•Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
•Impeccable team player, able to gracefully work with and influence people at all levels
•Strong financial acumen and understanding of profitability drivers of financial institutions
•Excellent communication, storytelling and presentation skills
•Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
•Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends

Preferred Qualifications
•Curious, up to date with Indian payment landscape with a point of view on what & how of client priorities & problems
•Experience in fraud risk analytics or hands on experience with one or more data analytics/programming tools preferred
•Deep understanding of the consumer fraud risk landscape in India and good understanding of Credit risk
•Understanding of risk regulation, compliance, and organizational implications
•Expertise in Fraud Management (prevention, detection, response)
•Understanding of the implications of digital transformation on risk management
•Direct relevant experience in consulting roles and or payment / technology firms

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.