Area Director of Sales (Cancun-based role)

Exceptional Hospitality Starts with You

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As an Area Director of Sales, on the Commercial Team, reporting to the Regional Director of Sales, Mexico, you will achieve topline resort budget targets and outperforming the marketplace.

Responsibilities

Here's what you'll do during a typical day:

• Manage resort sales and marketing plans to ensure they interpret and support business objectives by focusing and use these plans to focus the sales efforts for all market segments.
• Prepare and approve hotel contracts with customers following current business and pricing conditions.
• Direct the group forecasting process together with the Revenue Department to insure accurate, timely and complete information.
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success.
• Compile and direct the preparation of Sales Department operational reports to include the annual and monthly Forecast, Lead Management System, and Booking Reports.
• Accomplish initiatives as outlined; swiftly implement strategies to offset changes in markets, economy or by the competitive set.
• Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests.
• Produce accurate reports / presentations that meet the needs of the hotel and the management company.
• Work with the Senior Management Team to identify and lead focused activities on elements of the business that require additional support.
• Liase with Hilton Worldwide Sales to understand and address opportunities with lead conversion, client communication and resort meeting execution.
• Instill proper Sales fundamentals including the best Site visits and FAM trips, rapid response to group leads and the best group conversion rate.
• Participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets.
• Present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team.
   

Qualifications

What It Takes to Make the Stay

• Ten (10) years in overall hotel sales
• Five (5) years in leadership roles (Director, Regional or multi-property DOS)
• Relationships with wholesale accounts (both all-inclusive and luxury)
• Experience managing large revenue targets and hybrid teams
• Spanish/English proficiency (written and oral)

• Travel - minimum of 75% (will require extensive travel to Cancun, Tulum, and Vallarta)

   

It would be useful if you have:

• Fifteen (15) years in hotel sale

   

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.