The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.

We are looking for an experienced logistics operations manager to manage the overall carrier performance in EU new markets

Responsibilities

• Oversee the logistics operation in EU new markets, including (but not limited to) import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from paid until delivered in different logistics modes;
• Build and manage key strategic relationships with Key Sellers, 3PLs, and Logistics Providers;
• As the owner of the SOP, responsible for operation performance indicator (KPI), dig into the root cause of issues, feedback on the expected solution and business impact to solutions, providing short-term solution/support to the biz before the long-term solution is implemented, driving the result until change deployment;
• Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed;
• Manage day-to-day operations, track record of high performance and team improvement.

Qualifications

Minimum Qualification(s)
- Bachelor’s degree or higher, preferably with logistics transportation, or operations management background;
- At least 5 years of work experience in logistics operations, with excellent understanding of any segment including (but not limited to) data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance;
- Solid working experience and relationship in 3PL management;- Self-motivated and results-driven, analytical and data-driven.