Manager-Partner Management

The Partner Management manager is responsible for managing a team of colleagues to deepen card acceptance in Mexico through third party partnerships under the OptBlue and Aggregator models.

Responsibilities

• Effectively engaging with acquiring partners, with the aim of deepening relationships that generate strategies to deliver value for both American Express and partner. 

• Ensuring a robust tactical & strategical implementation of payment method expansion among different partners, unlocking new growth opportunities (e.g., POS, contactless, e-commerce). 

• Leading the analysis and completion to devise tactical strategies to manage the sponsored merchant engagement funnel, ensuring enablement, welcomed acceptance, activation and plan N (MSI) to maximize Cardmember POC and maximize business volume. 

• The incumbent also leads the relationship with internal partners: Global Acquiring Capabilities, Compliance, Operational Excellence, Marketing, PCG, Pricing, among others stakeholders.

• Build and strengthen executive-level relationships with acquiring partners to develop and execute joint growth strategies that drive mutual business success.

• Drive the development and execution of tactical and strategic initiatives that increase merchant penetration and business volume. 

• Innovation, accountability, and continuous improvement 

Qualifications

• A minimum of 5 years of experience in payments industry including experience building high-performance teams. 

• Proven strategic thinking and financial/analytical acumen. 

• Demonstrated commercial experience and team leadership for design and execution of winning strategies. 

• Extensive negotiation experience and relationship management skills of external partnerships. 

• Ability to build strong Blue Box linkages at all organizational levels and across multiple functions. 

• Ability to lead work within a fast-paced team environment and deliver results under pressure. 

• English - advanced

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.