
Risk Governance Policy Specialist, Governance Operations, TikTok Ads (Mandarin Speaking)
Job description
About the team
We are part of Global Monetization Product and Technology-Business Integrity-Governance. The Actor Strategy team focuses on securing the ad platform by tackling risks in the advertising ecosystem—such as fraud, impersonation, account takeover (ATO), over-spending, small bad debts, and spam registrations. We balance risk management with user experience to support TikTok Ads' healthy growth. The team continuously enhances its capabilities through platformization, intelligence, and automation, driving smart solutions powered by AI agents, machine learning models, and strategic rules.
Responsibilities:
1. Policy Architecture and Standards
- Own the design and ongoing maintenance of the Actor Suspension policy framework, covering policy scope, core definitions, and enforcement decision criteria
- Build operationally actionable standards by clarifying evidence requirements, decision guidelines, reasoning and write up standards, and applicable conditions, improving interpretability
- Maintain policy documentation and version control mechanisms to ensure updates are clear, traceable, and consistently executable by frontline teams
2. Consistent Decision Making and Policy Adoption
- Establish a steady operating loop with Account Suspension Operations and Appeals teams to continuously capture high frequency disputes, ambiguous boundaries, and execution pain points
- Lead edge case reviews and codify outcomes into policy clarifications, decision trees, reviewer guidance, and reusable decision templates
- Run calibration and enablement mechanisms to align policy understanding and reduce inconsistency across reviewers, teams, and regions
3. Risk Pattern Insights and Effectiveness Evaluation
- Identify emerging risk patterns and policy loopholes through case reviews, operational signals, and trend monitoring, then propose targeted policy responses with closed loop actions