Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

You will play a meaningful role within the Business Process Re-engineering (BPR) team leading the definition, development and deployment of technical solutions across Apple’s Operations, Retail, AppleCare, and other critical functions. This person would work cross-functionally with global functional, technical teams to ensure Apple is deploying solutions that meet our regulatory requirements, while integrating business requirements with future systems architecture, business impact assessments, and future operating models. This person would also play a critical role in the rollout of Apple's next generation retail fulfillment systems and integrated operations model. Experience managing business stakeholders and regional teams across a global operating model is also required. Prior hands-on retail online fulfillment, marketplace, and store systems experience with a leading global retailer is preferred. Knowledge of enterprise software, integration, and data management technologies (e.g. Cloud Computing, API Web-services, AI data platforms, etc.) is required.