AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We encourage candidates from all backgrounds to apply as we focus on talented people who are motivated to learn and be successful in our growing industry. The successful applicant will receive comprehensive onboard training as well as continuous support from a local and regional security team. You will also have opportunities to collaborate and engage with various teams across the globe.

Key job responsibilities
Coordinate the activities of a professional contract guard force
- Interface with and assist in mobilizing vendors involved in system repairs and new security construction
- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed
- Foster working relationships to educate data center stakeholders on false alarm reductions
- Extract metrics and observe improvements by looking at and analyzing data
- Verify Data Center security programs are delivered to meet defined global security standards
- Develop strategies for improving electronic surveillance and access controls
- Draft reports and prepare presentations on the status of physical security operations
- Collaborate with managers in writing and implementing security processes and procedures
- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards
- Be able to travel between local sites as needed, up to 50% of the workweek.

About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

• Bachelor's degree in Criminology/Criminal Justice or a relevant field
• Experience using CCTV, access control and intrusion systems
• Speak, write, and read fluently in English

Preferred qualifications

• Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
• 1+ years of security operations oversight experience
• Experience in security operations, risk management, and incident response
• Experience with data analysis and basic Excel skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.