Food & Beverage Team Leader - Russian Speaker - Waldorf Astoria Maldives Ithaafushi

A Food & Beverage Team Leader at Waldorf Astoria Maldives Ithaafushi is responsible for supporting the Restaurant Manager and Assistant Restaurant Manager in overseeing the daily operations of the restaurant. This role ensures the delivery of exceptional food and beverage quality, outstanding guest service, and seamless operational standards. The Team Leader assists in leading and developing the team, driving service excellence, and supporting promotional and revenue-generating initiatives to enhance guest satisfaction and maximize profitability.

Responsibilities

Specifically, as a Food & Beverage Team Leader for Waldorf Astoria Maldives you will perform the following tasks to the highest standards:

• Deliver exceptional guest service by anticipating and responding promptly to guest needs and requests.
• Uphold and promote True Waldorf Service, Live Unforgettable, and all Waldorf Astoria Brand Standards.
• Ensure compliance with service delivery, quality assurance, food safety, hygiene, health, and safety standards.
• Maintain outlet readiness by overseeing mise en place, cleanliness, presentation, and menu condition.
• Ensure the availability of food and beverage items and provide suitable alternatives when required.
• Handle guest feedback, queries, and complaints professionally, taking corrective action and maintaining records.
• Drive customer satisfaction through attention to detail, personalized service, and continuous improvement initiatives.
• Monitor outlet financial performance, support revenue growth through upselling, and control operational costs.
• Ensure accurate billing, cashiering procedures, inventory management, and stock reconciliation.
• Oversee beverage inventories, breakage, spoilage records, and compliance with month-end stock counts.
• Coordinate with other departments to promote resort facilities and maximize cross-selling opportunities.
• Lead, motivate, coach, and develop team members while fostering teamwork and a positive work environment.
• Assist with workforce planning, scheduling, attendance management, and maintaining appropriate staffing levels.
• Conduct and participate in training sessions, communicate departmental objectives, and ensure adherence to SOPs.
• Lead by example, maintain professional relationships, support operational excellence, and perform additional duties as assigned by management.

Qualifications

At Waldorf Astoria Maldives Ithaafushi, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

A Food & Beverage Team Leader serving Waldorf Astoria Maldives is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Strong background in Food & Beverage is a MUST
• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree/Diploma in relevant area is preferred
• Passion for delivering exceptional levels of guest service

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.