Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As an Outlet Attendant / Hostess, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Guest Reception:  Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support:  Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience:  Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication:  Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards:  Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene:  Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; hospitality training is a plus
• Proven experience in a similar role in a hotel
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts

Junte-se a uma Cultura de Ambiente de Trabalho Premiada Na Hilton, não nos limitamos a proporcionar experiências excepcionais aos nossos hóspedes — construímos um ambiente de trabalho excepcional para os Membros de Equipe que tornam tudo isso possível.  Como líderes globais em hospitalidade, já recebemos mais de 3 bilhões de hóspedes em todo o mundo, mantendo-nos fiéis à nossa visão fundadora: preencher a Terra com a luz e o calor da hospitalidade.  Nossa cultura premiada nos rendeu reconhecimento constante nas listas dos Melhores Lugares para Trabalhar do Mundo, da Great Place to Work e da Fortune. Com nosso conjunto de marcas de classe mundial e um compromisso em toda a empresa em proporcionar a melhor estada para cada hóspede, estamos definindo novos padrões para o futuro das viagens.  Seja você um iniciante na carreira ou alguém que busca explorar algo novo, a Hilton apoia sua jornada em cada etapa do caminho. Venha para o trabalho, fique para a carreira — e ajude-nos a tornar cada estadia um pouco mais mágica.  Curioso sobre a vida na Hilton? Explore nosso Blog de Carreiras para ver por que somos mais do que um ótimo lugar para se hospedar — somos um ótimo lugar para trabalhar.