We are looking for a strategic, relationship-driven Senior Sales Manager to lead and grow our presence across mid-tier retailers and distribution channels in North America. This role focuses on expanding partnerships in specialty retail, department stores, off-price and closeout, farm and fleet, convenience, lifestyle, gift, and hobby markets. You will play a critical role in driving revenue, leading sales planning, supporting product development, and ensuring brand consistency across channels.

HOW YOU’LL CONTRIBUTE

Lead Account Management: Own engagement with current and new retailers in Mid-Tier/Grocery/Arts & Craft/ Value/Club channels, Specialty & Hobby distributors, and external sales reps, maintaining strong partnerships and identifying new opportunities for growth.

Sales Planning & Forecasting: Manage budgeting and forecasting for assigned accounts, track performance against annual sales goals, and develop strategies to meet or exceed targets.

Inventory & Operations Oversight:

• Drive excess inventory reduction initiatives
• Coordinate with Sales Coordinators, Sales Ops, and Logistics to ensure timely order fulfillment
• Partner with Demand Planning to maintain appropriate inventory levels and align on production needs
Retail-Ready Product Strategy: Collaborate with Game Development and Product teams to advise on product-market fit, ensuring new games align with retailer needs and have strong sell-in potential.

Marketing Collaboration: Partner with the Marketing team to develop channel-specific programs and support broader market campaigns to drive sell-through.

Cross-Functional Leadership: Lead and contribute to cross-functional initiatives that drive account performance, retail presence, and customer satisfaction.

Trade Show Management: Oversee the trade show calendar, manage logistics, and represent Exploding Kittens at events and conferences as needed.

Other Duties as assigned by Manager

Amazon Responsibilities

• Vendor & Partnership Management: Cultivate and negotiate relationships with Amazon Global (US, CA and International), ensuring contract compliance, favorable terms, and exclusive-product agreements.

• Pricing & Promotions Strategy: Develop and execute base-line and event-driven pricing strategies (coordinating with finance and marketing) to boost visibility, drive sales, and protect pricing integrity across all Amazon channels.

• Market Intelligence & Collaboration: Monitor market trends, competitive activity, and channel updates; serve as a strategic liaison by sharing insights and collaborating with Game Development, Marketing, and UK/EU Amazon teams on product launches and campaign alignment.

• Stakeholder Communication: Monitor e-commerce news and platform changes, escalate critical updates, and present actionable recommendations to senior leadership and cross-functional partners.

• Product Launch Management: Lead Amazon US & Canada product launches: coordinating cross-functional teams, vendor readiness, timeline execution, and promotional activities to ensure seamless rollouts and maximum market impact. 

• Team Management: Collaborate and Manage the appropriate internal and external teams to execute all plans on the account

WHAT WE'RE LOOKING FOR

5–7 years in a sales/account management role, preferably in consumer goods, toys, or retail

Ability to do multiple levels of market research

Product development

Sales analysis and reporting

Communication skills

Experience working with external sales reps and distributors

Familiarity with trade show planning and execution

Proficiency with forecasting tools, sales dashboards, and retail analytics

Strong Presentation skills

Ability to Travel