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The Senior Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements. He/She is responsible to regularly track and resolve outstanding issues and escalate to relevant parties as
necessary.

KEY RESPONSIBILITIES:

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with
standard operating procedures (SOPs).
• Maintains proper change records on changes made, including generates reports for review and approval
• Liaise with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively identifies, proposes and implements continuous improvement initiatives in existing processes within the team
• Perform knowledge transfer with new joiner
• Works independently within guidelines and policies, and receives minimal guidance.
• Acts as a resource for colleagues with less experience and provides functional guidance.
• Assist in ad-hoc functions, assignments and related duties as and when required.

QUALIFICATIONS & EXPERIENCE :

• A Bachelor Degree in IT or Finance or Business Administration or equivalent
• A minimum of 3 years of experience in Master Data or System Administration role or any relevant experience
• Experience in a shared service centre environment will be an advantage
• Experience in using ERP systems will be an advantage
• Japanese Certificate: JLPT N2/N1

KEY COMPETENCIES:

• Able to speak, read & write in Japanese Language
• Computer literate and familiar with Microsoft office applications
• Good communication skill and able to communicate effectively in English
• A customer service mindset
• Ability to link system requirements to business processes and outcomes.
• Proactive
• Excellent analytical and problem-solving skills
• Good teamwork
• Ability to demonstrate and deliver to required extents of the WPP Values listed below:
• OPEN
• Optimistic
• Extraordinar

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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