Bartender at Waldorf Astoria Dubai International Financial Centre

As a Bartender at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, you will be responsible for delivering exceptional beverage experiences through attentive, knowledgeable and personalised service. You will prepare and serve a wide range of beverages to the highest standards, while creating a welcoming and engaging atmosphere that reflects Waldorf Astoria's commitment to luxury and excellence.

Responsibilities

What will I be doing? 
A Bartender is responsible for the preparation and service of alcoholic and non-alcoholic beverages, ensuring consistency, quality and exceptional presentation in line with Waldorf Astoria standards. This role requires a strong knowledge of beverages, attention to detail and a genuine passion for creating memorable guest experiences. Bartenders work closely with the wider Food & Drinks team to ensure smooth and efficient operations while maintaining high standards of cleanliness, hygiene and responsible service. Specifically, you will be responsible for:

Exceptional Customer Experiences

• Welcome customers to build relationships and create a great first impression.
• Know the menus in detail, so customers can be advised and beverage recommendations can be made when taking orders.
• Treat food allergies and dietary requirements with absolute seriousness.
• Prepare and serve a range of alcoholic and non-alcoholic beverages and garnishes, following the bar’s standard recipes.
• Work closely with the service team so that all orders are correct and delivered on time, assisting with table service if needed.
• Check that customers’ experiences meet their expectations, and take action to improve service and resolve complaints quickly, with support from the Supervisor when needed.
• Recognise repeat customers and their preferences to provide personalised customer experiences.

Great Working Environment

•    Work with the rest of the team to make sure operations run smoothly, contributing to a supportive, inclusive and motivational working environment for all Team Members.

Day-To-Day Essentials

• Strictly comply with all regulations and standards, including health, safety and hygiene.
• Set up the assigned section for service, and ensure that equipment, guest areas and work areas are clean and tidy throughout the shift.
• Ensure that all transactions are accurately recorded in the POS system at the time of order, that billing is accurate and that cash handling complies with hotel guidelines.
• Restock and replenish bar inventory and supplies.
• Give feedback and suggestions to the Bar leadership team to improve customer and Team Member experiences.

Qualifications

What are we looking for? 
A Bartender at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
•    Customer focus, with a commitment to delivering authentic service and creating memorable guest experiences.
•    Excellent communication skills, with the ability to build connections with a diverse range of customers and communicate information clearly.
•    Strong attention to detail, ensuring orders are prepared and delivered accurately.
•    Excellent teamwork and a positive, collaborative attitude.
•    Flexibility and adaptability, with the ability to remain calm and focused while managing a fast-paced bar environment.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Previous experience in a luxury hotel brand
•     Knowledge of Forbes Standards
•    Previous experience working with POS systems.
•    Knowledge of a wide range of alcoholic and non-alcoholic beverages, cocktails and bar service standards.

What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.