Front Desk Associate - Flatiron

We’re looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.

💡 We’re looking for candidates available to work:

• • 2 to 3 shifts
  • Must have weekend availability and some evenings
  • Start date would be Sept 14th

FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you!   Who We Are   Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.   Join us in our mission to raise body IQ globally! #FutureproofYourBody

Why Work at Myo

More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.

Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.

Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.

Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.

Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

What You'll Do

Deliver exceptional, on-brand client service across phone, in-person, and written communication

Guide new clients through Myo’s services with clear, confident messaging

Manage and optimize clinic schedules, bookings, and waitlists

Accurately handle billing, claims, invoices, and client documentation

Keep the clinic clean, stocked, and running smoothly day-to-day

Support client follow-ups, marketing efforts, and business-driving initiatives

Collaborate with team members to ensure smooth shift transitions

Who We're Looking For

1+ year in customer service or hospitality

Passionate about delivering great client experiences

Detail-oriented and takes pride in their environment

Confident communicator who can clearly explain services and value

Business-minded with an understanding of booking and client flow

Thrives in a fast-paced, dynamic setting

Curious, proactive, and solutions-oriented

Authentic, team-oriented, and comfortable speaking up

Prioritizes personal well-being to show up at their best

Apply today - here's what you can expect   Our Hiring Process

We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.

We’re excited to meet you and explore the possibilities together!

Core Values

• Care Deeply (Empathy)
• One Team, One Dream (Collaboration)
• Make it Count (Focus)
• Set the Pace (Ambition)
• Never Stop Learning (Curiosity) 💡 Learn more about us through our YouTube and Instagram.