【Gajoen Tokyo】Restaurant Service Attendant– Multiple Departments Hiring

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As an Restaurant Service Attendant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The restaurants where you will be assigned offer all-day dining, Japanese cuisine, and Chinese cuisine.

Responsibilities

Here’s what you’ll do during a typical day:

• Provide service that consistently prioritizes the customer’s perspective
• Greet guests, explain the menu, and make recommendations
• Respond promptly to complaints and requests
• Provide information on other facilities and tourist attractions
• Prepare the restaurant for opening and manage operations during each service period (breakfast, lunch, and dinner)
• Check reservation status and manage tables
• Ensure thorough cleaning and hygiene management throughout the restaurant
• Coordinate with the kitchen and bar
• Understand the menu and allergy information
• Acquire knowledge of the hotel’s facilities and promote them

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Customer service experience
• Communication skills
• Customer-oriented approach and a spirit of hospitality
• Basic computer skills
• Native-level Japanese proficiency
• English proficiency is a plus

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.