If your strengths are compliance, risk management, and building control frameworks, this is a pivotal opportunity to enhance the control environment and help shape the future of our Operations—within a team that values innovation, collaboration, and continuous improvement.

Job responsibilities

Act as an OCM (Operational Control Manager), leading the build-out of an enhanced, continuous, and integrated control framework to strengthen end-to-end risk assessment.

Spearhead the design and execution of forward-looking control strategies to proactively identify and mitigate compliance and operational risks.

Drive top-down risk analysis and enable real-time control issue detection, escalation, root cause analysis, and remediation.

Leverage data analytics, automation, and technology to translate business needs into scalable solutions that anticipate trends and uplift the control environment.

Lead anti-fraud and cybersecurity initiatives to keep operations resilient and responsive to emerging threats.

Inspire and guide a diverse team, fostering a culture of innovation, operational excellence, and continuous improvement.

Build strong partnerships with senior stakeholders across Business, Technology, Legal, Compliance, Audit, and Risk, delivering results with integrity and clear communication.

Required qualifications, capabilities, and skills

7+ years in financial services with experience in controls, audit, quality assurance, or operational risk management.

Risk Management & Controls: Makes independent, risk-based decisions in complex situations; develops and improves escalation procedures and control frameworks; advises stakeholders across Legal, Compliance, Audit, and Risk with strong regulatory knowledge; and trains others on risk management practices.

Change Management: Designs and executes change management strategies for complex initiatives; drives adoption while minimizing disruption; leads stakeholders through organizational change; and coaches others on best practices.

Influence: Persuades stakeholders in complex scenarios; navigates negotiations with data-driven arguments; builds cross-functional relationships across Legal, Compliance, Audit, and Risk; and advises others on engagement strategies.

Internal Stakeholder Management: Manages complex stakeholder relationships across the organization; tailors communication to diverse audiences; navigates competing interests to drive outcomes; and coaches teams on stakeholder management.

Communication & Presentation Skills: Designs and delivers high-impact presentations to senior management; creates executive-level communications with exceptional clarity; and synthesizes complex discussions into actionable insights.

Teamwork: Leads cross-functional teams in complex initiatives; integrates diverse perspectives; fosters inclusive collaboration; and advises others on team dynamics.

Knowledge Sharing & Lessons Learned: Leads structured knowledge transfer; establishes repositories/communities to prevent repeated issues; synthesizes lessons into actionable improvements; and advises teams on knowledge management.

Analytical Thinking & Decision Making: Conducts sophisticated analysis in ambiguous situations; synthesizes data to uncover root causes and risks; evaluates trade-offs while challenging assumptions; facilitates stakeholder alignment; and advises others on decision frameworks and escalation timing.

Preferred qualifications, capabilities, and skills

Policies, Procedures, and Regulatory Requirements: Demonstrates deep policy and regulatory expertise; interprets requirements in ambiguous scenarios to strengthen risk and control environments; and advises stakeholders on compliance.

Data Literacy & Automation Strategy: Analyzes complex data with robust controls; identifies high-impact automation/ML opportunities; translates technical capabilities into compelling business cases and insights; and trains/advises teams on data practices and automation strategy.

Interested—or know someone who could be a great fit?

Please apply with your CV in English.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.