At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.
The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.

Key job responsibilities

• Creating, supervising, and promoting a culture of safety and well-being
• Analyzing and implementing changes to continuously ensure high quality and productivity
• Overseeing projects for process streamlining, productivity optimization, and improvement of service quality for customers in your area of responsibility
• Analyzing shifts according to company guidelines and implementing measures to improve our operational excellence
• Collaborating with colleagues at management level to standardize shift procedures

A day in the life
You work in shift operations at one of our locations and ensure that the processes there are as productive as possible. The focus of your work is leading and promoting a safety culture as well as maintaining the quality and performance standards of the work shifts. You also oversee process improvements in your area and organize their implementation. A typical workday can look quite different and includes both routine team management and daily operational tasks as well as process improvement and far-reaching operational tasks for contingencies. You also act as a role model and mentor for new managers.

About the team
Our Amazon Transportation Services (ATS) team is essential to fulfilling Amazon's fast delivery promise. We are a diverse team that plays a central role in the success of our supply chain. In collaboration with air and sea freight companies, road freight operators, and our state-of-the-art sorting centers, you ensure that Amazon supplies its customers as efficiently as possible. Our team analyzes data to make decisions and make Amazon even more efficient and innovative.
Our employees and their safety are our highest priority. And we leverage our employees' skills to deliver packages quickly, smoothly, and sustainably to their destination.

Basic qualifications

• Bachelor's degree
• Experience in a leadership role
• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
• Experience using data to influence business decisions
• Experience in English-language communication skills, both written and verbal
• Speak, write, and read fluently in German

Preferred qualifications

• Six-Sigma or equivalent certification
• Knowledge of Kaizen and Lean methodology techniques
• Experience with Microsoft Office
• Experience using Microsoft Excel
• Experience with lean methodologies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.