Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations.

AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments.

We are seeking a passionate and motivated Systems Engineer to join our team of Windows and Linux experts. In this role, you'll deploy infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Windows Server administration and Linux systems, hands-on experience with automation and scripting (PowerShell, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges.

You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.

Minimal Travel Required. You are expected to be onsite at a minimum five days a week.

Key job responsibilities

• IT Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components
• Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management
• Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments
• System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations
• Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis
• Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing
• Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects
• Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts
• Operational Support: Available for 24/7 on-call rotation and up to 20% travel

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

#DCCD_AMER

Basic qualifications

• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
• 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
• 2+ years of building scripts, tooling, and automation for large-scale computing environments experience
• Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent

Preferred qualifications

• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
• Experience working in 24/7 production environment
• Experience with service-oriented architecture and web services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 104,500.00 - 160,000.00 USD annually