Roles & Responsibilities :

Role Overview

Salesforce Technical Lead with deep expertise in the Salesforce ecosystem to drive CRM transformation initiatives. This role requires strong hands-on experience in Salesforce platform development, Data Cloud (AI capabilities), and enterprise integrations, along with the ability to lead teams and deliver scalable, business-critical solutions.

Key Responsibilities

• Lead end-to-end design and delivery of Salesforce CRM solutions across Sales Cloud, Service Cloud, and related platforms

• Architect and implement Salesforce-native solutions using Apex, LWC, Flows, and platform features

• Drive critical asset development within Salesforce ensuring scalability, reusability, and governance

• Work extensively with Salesforce Data Cloud for customer data unification, segmentation, and AI-driven insights

• Design and implement robust Salesforce integrations with external systems using APIs, platform events, and middleware

• Define and enforce Salesforce best practices, coding standards, and architectural guidelines

• Lead code reviews, performance tuning, and troubleshooting within Salesforce environments

• Collaborate with business stakeholders to translate CRM requirements into scalable technical solutions

• Mentor developers and provide technical leadership within the Salesforce team

• Support DevOps processes including version control, CI/CD, and release management

Required Skills & Qualifications

• 8+ years of experience in Salesforce development and architecture

• Strong hands-on expertise in:

  • Apex, Lightning Web Components (LWC), Visualforce

  • Salesforce Flows, Process Automation, and Platform Events

  • Salesforce APIs (REST/SOAP, Bulk API, Streaming API)

• Deep understanding of Salesforce data model, security model, and governor limits

• Experience working with Salesforce Data Cloud (CDP) and AI-driven features

• Proven experience in complex Salesforce integrations and enterprise CRM implementations

• Strong experience in integration patterns (request-response, event-driven, batch integrations)

• Working knowledge of:

  • Java (Spring Boot) for external services and integrations

  • AWS services (Lambda, API Gateway, S3) for integration support

• Experience with middleware tools like MuleSoft or similar

• Familiarity with DevOps tools (Git, Jenkins, Copado, Gearset, or similar)

• Strong analytical, debugging, and performance optimization skills

• Excellent communication and stakeholder management abilities

Preferred Qualifications

• Salesforce certifications (Platform Developer II, Application Architect, System Architect)

• Experience in multi-cloud Salesforce implementations (Sales, Service, Marketing, Experience Cloud)

• Exposure to AI use cases within Salesforce ecosystem (Einstein, Data Cloud insights)

• AWS certifications (nice to have, not mandatory)

• Experience in Agile/Scrum environments

Key Competencies

• Salesforce Platform Expertise (Primary Focus)

• CRM Solution Architecture

• Integration Strategy (Salesforce-first approach)

• Technical Leadership & Mentorship

• Business Alignment & Stakeholder Collaboration

Nice to Have

• Experience with large-scale Salesforce data migrations and data governance

• Exposure to customer 360 implementations

• Knowledge of industry-specific Salesforce solutions (Financial Services, Healthcare, etc.)
   

Qualifications

Educational qualification:

B.E./B.Tech

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.