We are looking to add a Senior Technical Program Manager to support our software development efforts. You will pair with technical leads to plan and execute a continuous stream of small projects that support the software build-out and development of automation capabilities to fabricate and operate our quantum hardware. The projects a successful candidate will work on span a broad range of topics, including the development and implementation of new of tools to ingest data, accelerate testing, streamline and automate operations. These projects do not work on the actual quantum hardware, but rather are meant to drive efficiency, and accelerate our hardware development effort. This role will operate in an environment with a high degree of ambiguity, where the scope and deliverables are fluid, but where a successful applicant can navigate these challenges to make detailed plans and negotiate resources across a matrixed organization. Given the diversity of projects, a successful applicant will have an opportunity to gain familiarity with all aspects of hardware development and testing for quantum computing, and thus will require a capability to multitask paired with an innate curiosity to dive deep.

You will partner with other TPMs and work across team boundaries and project lines to identify and unblock resource conflicts. You will leverage your experience in managing complex technical programs to make data-informed decisions at a programmatic level. In this role, you will also support the definition of technical project management standards across the Center of Quantum Computing. Additionally, as an experienced project manager, you will have the opportunity to contribute to shaping our general project management practices across the organization. This includes improving our general lifecycle approach for projects, while also increasing our ability to promote visibility of project progress to other teams and senior leadership. Familiarity with system engineering topics that intersect with project management, such as quantitative risk management, reviews, and requirements management is highly desirable.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

• Why AWS
• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Inclusive Team Culture
• Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

• Mentorship and Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

10038

Key job responsibilities

1. Identify opportunities where inhouse developed software can streamline our internal hardware and software workflows.
2. Develop requirement documents that translate customer needs into software workable solutions.
3. In collaboration with our software managers develop plans (including identifying resources) to develop our internal software platforms.
4. Support the internal roll-out and adoption of these tools.
5. Compile customer feedback and use this to drive incremental improvements of existing software tools.

About the team
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a U.S export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

The AWS Center for Quantum Computing is a multi-disciplinary team of scientists, engineers, and technicians, together working to develop a universal fault-tolerant quantum computer.

Our organization is chasing an ambitious goal, but values the importance of work-life balance. We value setting aside time and providing opportunities for personal growth and development, and we are striving to build an environment that celebrates knowledge sharing and mentorship.

Basic qualifications

• Bachelor's degree in engineering, computer science or equivalent
• 7+ years of technical program management working directly with software engineering teams experience
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• 5+ years of experience interfacing with software/hardware teams in an academic or R&D space.
• Experience communicating with technical and non-technical stakeholders.

Preferred qualifications

• Master's or PhD in a relevant topic (computer science, math, physics, etc.).
• Demonstrated ability to implement both agile and traditional ‘waterfall’ project management practices.
• Demonstrated ability to dive deep in at least one engineering domain other than software.
• Experience in the application of machine learning and AI tools to improve or automate a design, production, or testing processes in an industrial context.
• Familiarity with cloud-based architectures, ideally based on Amazon Web Services.
• Excellent written and oral communication skills.
• Familiarity with the layers of the quantum computing stack and the quantum devices lifecycle would be an advantage.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Pasadena - 148,700.00 - 201,200.00 USD annually