Job Summary:

CONTENT PRODUCER, B2B

Location: Remote in the US on the West Coast - preference for PST time zone

Division: Ticketmaster

Line Manager: Director, Global B2B Content Strategy

Contract Terms: Permanent, Full-Time, 40 hours per week

THE TEAM

Ticketmaster's Global B2B Marketing team helps drive business growth by telling the stories behind our products, partners and industry expertise. We create marketing programs and content that build awareness, generate qualified leads and support our global sales teams. Working closely with regional marketing, product, communications and sales, we create compelling content that connects with current and prospective clients around the world while reinforcing Ticketmaster's position as the global leader in ticketing and live entertainment technology.

THE JOB

We're looking for a creative, curious and collaborative content marketer to join our Global B2B Marketing team. As a B2B Content Producer, you'll create compelling content that supports global lead generation campaigns, educates prospective clients, and showcases Ticketmaster's products, customers and industry expertise across international markets. This is a hands-on content creation role for someone who enjoys writing, visual storytelling, experimenting with new ideas and collaborating across teams. You'll help bring campaigns to life by creating engaging content and creative assets that support business growth across global markets. If you're equally excited to write a blog, create a LinkedIn campaign, design a simple graphic in Figma or Photoshop, or explore new AI tools to improve your work, we'd love to hear from you.

WHAT YOU WILL BE DOING

• Create compelling B2B marketing content that supports lead generation, client engagement and business growth.
• Write and edit content across multiple formats, including:
  • Blogs
  • Case studies
  • Customer success stories
  • Landing pages
  • Email nurture campaigns
  • LinkedIn and social content
  • Thought leadership articles
  • Website copy
• Support global demand generation campaigns by developing content aligned to campaign objectives and buyer journeys.
• Partner with product marketing, regional marketing, sales and subject matter experts to create clear, engaging content.
• Repurpose long-form content into blogs, social posts, email campaigns, sales materials and other digital formats.
• Create and adapt simple visual assets for blogs, landing pages, email campaigns, LinkedIn, presentations and sales enablement materials using tools such as Figma, Adobe Photoshop, Canva or similar platforms.
• Support Ticketmaster's B2B social media presence, with a focus on LinkedIn, by creating engaging content that builds brand awareness, showcases thought leadership and supports demand generation campaigns.
• Collaborate with designers and creative partners while confidently producing lightweight graphics, presentations and digital assets independently.
• Publish and maintain content within WordPress and support updates to the global B2B website.
• Help maintain editorial calendars and coordinate content reviews with internal stakeholders.
• Use AI-powered tools such as ChatGPT, Claude, Microsoft Copilot or similar to support research, brainstorming, drafting and workflow efficiency while maintaining high editorial standards.
• Apply SEO and AI search best practices to improve content discoverability.
• Monitor content performance and campaign metrics, sharing insights and recommendations for future improvements.
• Stay informed on B2B marketing trends, content best practices, AI innovations and developments across live entertainment and technology.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• 5-7 years of experience creating B2B marketing content, preferably within technology, SaaS, sports, entertainment or live events.
• Excellent writing, editing and storytelling skills.
• Experience creating content that supports demand generation, lead generation or sales enablement initiatives.
• Experience writing blogs, customer stories, website copy, email campaigns and marketing collateral.
• Experience creating content for LinkedIn or other B2B social channels, with an understanding of platform best practices and audience engagement.
• Working knowledge of Figma, Adobe Photoshop, Canva or similar creative tools, with the ability to create or edit digital marketing assets.
• A strong eye for visual storytelling, branding and content presentation.
• Familiarity with SEO fundamentals and content optimization best practices.
• Experience using AI tools to support content creation and productivity.
• Experience working with a content management system such as WordPress.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Comfortable collaborating with cross-functional teams and incorporating stakeholder feedback.
• Familiarity with Google Analytics, marketing automation platforms or content performance reporting is an asset.
• Experience creating simple graphics, presentations, social assets or short-form video is considered an asset.
• Bachelor's Degree in Marketing, Communications, Journalism, English or a related field, or equivalent experience.

YOU (BEHAVIOURAL SKILLS)

• A creative storyteller who enjoys bringing ideas to life through words, visuals and digital content.
• You love creating content that informs, engages and inspires action.
• You're equally excited to write a blog, create a LinkedIn campaign or design a simple graphic to help tell a story.
• Curious, proactive and eager to learn.
• Comfortable giving and receiving constructive feedback, using it to continuously improve your work.
• Enthusiastic about experimenting with AI tools and emerging marketing technologies.
• You have an eye for clean, modern design and understand how visuals can make great content even more impactful.
• Highly organized with strong attention to detail.
• Able to balance multiple priorities in a fast-paced environment.
• Collaborative, approachable and enjoys working with people across different teams and regions.
• Analytical enough to use performance insights to improve future content.
• Passionate about live entertainment, technology and delivering great customer experiences.

BENEFITS & PERKS

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging

- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.