The Laboratory Supervisor is responsible for oversight of day to day laboratory operations and supervision of subordinate personnel, data collection, special projects, preparation and presentation of reports on special projects, budget variance analyses, review of test results, resolution of issues, problems, and/or complaints. Ensures quality service levels from all shifts, continuing laboratory accreditation by all accrediting/licensing agencies, processes administrative and financial transactions, etc.

Responsibilities

1. Supervises the work and daily operations of the Laboratory employees to ensure adherence to quality standards, deadlines, and proper procedures. Evaluates and updates laboratory procedures and methodologies.

2. Provides Quality Control Measures for test procedures; reviews and documents results; implements corrective action(s) when tolerance limits are exceeded; ensures specimen integrity from point of receipt and accessioning through filing/archival; ensures compliance with standards and regulations of accrediting and government agencies. Resolves day to day operational problems related to system, personnel and equipment performance.

3. Prepares work schedule, assigns and prioritizes work to staff, ensuring adequate coverage at all times; prioritizes work when equipment fails and short staffing occurs; may perform duties of subordinate employees during equipment failure and/or shortage of staffing and/or on an as needed basis.

4. Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

5. Recruit, interview, select employees and provide effective recommendation for hiring and firing; evaluates competency and performance of personnel, recommend disciplinary actions promotions. Teaches new employees, trainees, medical students, residents and fellows on various laboratory techniques.

6. Advises and orients staff on policies and procedures as well as quality control measures for test procedures. Ensures compliance with standards and regulations of accrediting and government agencies.

7. Apprises management of problems beyond the scope of own knowledge and expertise.

8. Organizes and provides direction to in-service meetings and continuing education seminars.

9. Reviews and submits departmental payroll.

10. Ensures all laboratory personnel maintain accredited licensing and certification and submits the confirmation of licensure for the employees departmental file.

11. Maintains adequate inventory of laboratory supplies and reagents. Provides recommendations regarding capital equipment acquisition and renovation/construction to best utilize space.

12. Performs other related duties.

Qualifications

• Bachelor's degree in science field with 4 years of experience in a clinical laboratory setting required or
• Master's degree in science field with 2 years of experience in a clinical laboratory setting required
• NYS Clinical Laboratory Technologist license issued by DOH/Office of Professions required
• ASCP Certification

Non-Bargaining Unit, 142 - Hematology Coagulation - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.