AWS is seeking an experienced Strategic Account Manager to lead and continue to expand the business with one of our company’s largest and most innovative customers.

The Strategic Account Manager will be key member of the team responsible for providing business leadership and creative direction of this highly visible customer. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an executive relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.

Key job responsibilities
The Strategic Account Manager is responsible for teaming with all aspects of the customer’s organization, which includes executives, engineering, business owners, legal, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups. The Strategic Account Manager is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests, and will understand how to strongly advocate for their customer and balance that with the business needs of AWS . This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team
Our team supports one of the most critical partners and customers to AWS.

Basic qualifications

• 12+ years of sales or sales management in infrastructure or cloud technology experience
• Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals
• Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

Preferred qualifications

• Experience with AWS and technology as a service (IaaS, SaaS, PaaS)
• Experience as primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy or equivalent
• Experience in large complex deal negotiations with a successful track record
• 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings
• Experience reaching and exceeding sales revenue goals

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 187,000.00 - 252,900.00 USD annually
USA, WA, Seattle - 170,000.00 - 230,000.00 USD annually