As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Drive the future of computer vision and agentic AI as a Senior Program Manager - Technical on our Visual Reasoning team, where you'll coordinate cutting-edge initiatives that transform how businesses leverage advanced visual reasoning and intelligent agents to solve complex operational challenges. Join a startup-like environment within AWS Applied AI Solutions where you'll work with world-class research scientists, engineers, product managers, and UI/UX designers to bring novel visual reasoning solutions—spanning computer vision, agentic AI, and user experiences—from concept to production.

We are looking for an experienced Senior Program Manager - Technical to join our Visual Reasoning New Initiatives team. This person will be responsible for orchestrating the execution of complex, multi-year programs that bring our Visual Reasoning solutions from internal pilots to production deployment across customer sites. This person will work closely with cross-functional research scientists, engineers, product managers, and UI/UX designers to define technical roadmaps, manage program milestones, coordinate deployments, and drive the operational readiness required to scale Visual Reasoning solutions. In this startup-like environment, you'll tackle problems that haven't been solved at scale before—where much is still unknown and we're moving fast. You'll integrate cutting-edge visual reasoning capabilities using Visual Question Answering (VQA) for computer vision and agentic AI for intelligent user experiences, playing a critical role in turning ambitious ideas into production-ready systems.

Key job responsibilities

• Work with engineering, research, UI/UX, and product teams to translate business requirements into technical and functional specifications for Visual Reasoning solutions
• Define technical roadmaps for engineering and research teams by partnering with Science and Software Development Managers to align on priorities, milestones, and delivery timelines
• Support launch of Visual Reasoning solutions across new applications, customer verticals, and deployment formats
• Provide regular updates to senior leadership (VP and SVP level) on program status, risks, dependencies, and mitigation strategies
• Build comprehensive project plans that balance business needs with project risks, resource availability, and technical constraints
• Drive engineering project execution by making technical trade-offs, tracking progress, reporting status, and resolving blocking issues
• Coordinate cross-team efforts across research, engineering, and infrastructure teams

A day in the life
Your day begins with a coordinating stand-up with research scientists, engineers, and product managers to align on program milestones, execution status, and tackle blocking issues. From there, you might jump on calls with external customers to understand their operational needs, technical constraints, integration requirements with their existing systems, and deployment strategies—all critical inputs that inform our technical roadmap. You will spend time defining the technical roadmap for the next 3-6 months, aligning with principals across all workstreams on priorities, technical challenges, dependencies, and the architectural decisions needed to move forward. You will craft bi-weekly updates and co-author monthly updates for VP/SVP leadership, distilling complex program status into strategic insights. But the role is not just strategic—you will also roll up your sleeves to solve hands-on deployment problems, whether that is troubleshooting hardware shipments stuck in a warehouse, navigating space constraints in a customer MDF, or writing installation SOPs for local IT teams deploying our systems. In this startup-like environment, you will balance strategic planning with tactical execution, moving fluidly between high-level roadmap discussions and on-the-ground problem-solving, all while transforming ambitious ideas into production-ready solutions.

About the team
ABOUT AWS:

Diverse Experiences
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Why AWS
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Inclusive Team Culture
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Basic qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually