Help shape how a critical tax operations function delivers accurate, timely, and well-controlled outcomes. You will lead programs that translate complex requirements into practical execution plans and sustainable processes. Join a collaborative environment that values strong governance, clear communication, and continuous improvement. Your work will directly support operational integrity and regulatory readiness.

As a Vice President project manager in Client tax operations, you will lead regulatory and strategic programs end to end—turning complex tax requirements into actionable roadmaps, modernizing processes and controls, and delivering audit-ready results. You will drive cross-functional execution, governance discipline, data quality, and on-time delivery across withholding, documentation, and reporting activities.

Job responsibilities

• Lead end-to-end delivery of tax operations initiatives, including scope, roadmap, budget, and governance to achieve on-time and within-budget outcomes
• Build and maintain a dependency-driven project plan with milestones, resourcing, and delivery metrics; keep plans current and execution transparent
• Facilitate working group meetings by setting agendas, driving decisions, documenting actions and owners with due dates, and escalating issues through governance when needed
• Design and implement target operating models and re-engineered processes, embedding controls, service level agreements, and key performance indicators to support accurate withholding, documentation, and reporting
• Manage risks, issues, and dependencies; enforce change control; maintain audit evidence and readiness for internal controls over financial reporting and other applicable control requirements
• Drive stakeholder communications and change management by preparing governance updates and ensuring standard operating procedures are developed and adopted

Required qualifications, capabilities and skills

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
• Minimum of 5 years of project management experience within financial services, with a focus on tax operations
• Working knowledge of U.S. tax withholding and reporting requirements (e.g., Foreign Account Tax Compliance Act (FATCA), nonresident alien (NRA), backup withholding, Forms 1099 and 1042‑S)
• Demonstrated experience delivering complex, cross-functional initiatives from initiation through closure
• Understanding of tax operations controls, regulatory requirements, and operational best practices
• Strong written and verbal communication skills, with the ability to influence and align stakeholders
• This position is not eligible for employment visa sponsorship, including H‑1B sponsorship

Preferred qualifications, capabilities and skills

• Master of Business Administration (MBA) or other advanced degree
• Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans