TikTok Shop Business Operations (BPO) Specialist (Third-party Associate, Japan)
Job description
About the Team
The TikTok Shop operations team aims to build an efficient and diverse content-commerce ecosystem. Its sub-teams work closely together to maximise value and solve problems for sellers, creators and users.
Key Responsibilities
- Revenue-related Data Collection, Analysis & Administrative Support (50%): collect and analyse sales / revenue-related data, support materials preparation and provide general administrative support to the team.
- Internal Training Materials (30%): create internal training materials for the team and related departments.
- Incentive Configuration & Distribution (20%): use internal tools to configure and distribute incentives targeted at sellers and creators.
Working Conditions
- Working hours: 10:00–19:00, 1-hour break (nominally 12:00–13:00, may be taken flexibly according to workload)
- Overtime: approximately 20–30 hours per month
- Office: ByteDance K.K. Head Office, Shibuya Hikarie
Qualifications
Minimum Qualifications
• 1+ years of data analysis experience using BI tools (required).
• Able to collect and analyse sales / operations data accurately and support preparation of business materials.
• OA skills: Word intermediate, Excel intermediate, PowerPoint beginner; Access not required.
• Able to work with Lark (internal communication) and Zoom (meetings).
• Language requirement：TOEIC 730 recorded in the staffing request. Used for internal materials.
Preferred Qualifications:
• SQL proficiency.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy