Principal Associate, Project Management - Partnerships Technology Team (Hybrid)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Principal Associate, Project Manager on the Capital One Card Partnerships Technology team you will support and lead the technical oversight, integration and technical operations of our corporate customers. You will work with cross-functional, multi-platform application systems and teams to ensure the solutions we provide to our corporate partners are well managed with rigorous risk management practices.

This is a Principle Associate, Project Manager Integration position that is accountable for being the champion for their corporate partner and representing their partners interests with various teams (internal and 3rd party technical teams) to ensure we are delivering quality customer service. This includes identifying growth opportunities, ensuring timely, accurate and transparent communications, providing advice and counsel to our stakeholders, ensuring well managed execution & rigorous risk management practices and driving continuous process improvements through influence and negotiations with performing teams.

General Responsibilities

• Responsible for ensuring customer satisfaction with the technical products and services we provide by negotiating mutually beneficial agreements across Customers, stakeholders and technical teams.

• Quickly understanding business needs and translate these needs into technical solutions

• Conducting analysis, gaining support and driving solutions through influence and negotiation

• Communicate across and up through your Partner’s and Capital One leadership team to ensure timely and accurate information is provided.

• Continuously learn & analyze complex, interconnected business processes / systems to ensure risks are well managed and controls are effective.

• Assist with Intent grooming to ensure acceptance criteria and conditions of satisfaction clearly define ‘done’ for agile delivery teams.

• Focus on quality, resilience and performance of technologies and services utilized for your partner.

• Work closely with software engineering teams to find creative solutions to problems and to remove impediments to delivery.

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Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of Project Management or Process Management experience

• At least 3 years of experience with systems integration

Preferred Qualifications:

• Bachelor’s Degree or military experience

• 4+ years of Project Management or Process Management experience

• 2+ years of Data Analytics experience

• 2+ years of experience with SQL or business intelligence tools

• 2+ years of experience with AWS

• PMP, Lean, Agile or Six Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $109,900 - $125,400 for Principal Project Manager

McLean, VA: $120,800 - $137,900 for Principal Project Manager

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).