The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. Our team is composed of digital marketing experts who proactively shape clients' growth strategies—including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.
About the Role
The Client Solutions Intern supports the Client Solutions team in delivering full-funnel advertising solutions for TikTok's key clients across service industries. Working alongside experienced Client Solutions Managers and Business Partnership Managers, the intern will gain hands-on experience in both pre-sales research and post-sales campaign execution, helping to drive advertiser success across TikTok's performance and branding advertising products. This role offers exposure to real client work, cross-functional collaboration, and the opportunity to learn how TikTok for Business solutions are built, sold, and optimized.
Responsibilities
Support the team post-sale client relationships with advertisers, assisting with day-to-day campaign management and communication
Collaborate with Business Partnership Managers on pre-sale research and pitch preparation, with a focus on relevant product solutions and advertising strategy
Help create and optimize client ad strategies using TikTok for Business product solutions, including organic solutions, branding, brandformance, and performance products
Support the adoption and engagement of TikTok's auction platform and auction-based tools, assisting with technical support and real-time analysis under team guidance
Analyze campaign performance data to help deliver data-driven business insights to clients, and contribute insights that improve our advertising offerings
Assist in preparing business review materials and help build productive long-term client relationships in collaboration with internal teams
Maintain accurate records of pending and campaign plans, campaign schedules, and ad inventory availability
Contribute to building team knowledge and documentation across key product and business growth areas
Work closely with product and engineering teams to help surface and document client issues during campaigns, gather market feedback, and support TikTok for Business product development
Collaborate with creative teams to help develop creative insights and strategies for clients
Support efforts with measurement partners and advertisers to understand how advertisers measure success and communicate the value of TikTok
Stay current on ad policy updates and help ensure the team and clients are informed of relevant changes
Assist the Ad Operations team to ensure smooth and successful campaign execution, including verifying ad specifications and rates
Support the Organic team in helping clients strengthen their organic presence to complement paid activities
We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Qualifications
Minimum Qualifications - Currently finishing final year of Bachelor's in Business, Marketing, Advertising, Data Analytics, or a related field - Analytical mindset with the ability to interpret data and draw actionable insights - Excellent communication and interpersonal skills, with the ability to work collaboratively across teams - Detail-oriented with strong organizational skills - Self-motivated, curious, and eager to learn in a fast-paced environment - Basic SQL and proficiency in Excel - English must be used as a working language
Preferred Qualifications
Strong interest in digital advertising, social media, and the tech industry
Familiarity with TikTok as a platform is a plus
Advanced SQL and advanced ExcelFamiliarity with digital advertising platforms or relevant coursework in marketing, business, or data analytics
Basic understanding of digital media KPIs such as CPM, CPA, CTR, ROAS, and conversion metrics
Strong analytical skills with proficiency in Excel and data visualization
Experience with internships or projects in digital marketing, e-commerce, or tech
Interest in performance marketing, measurement, or app marketing
