The successful candidate will join a dynamic team, offering hands-on database support and the chance to work with emerging technologies. This role is ideal for experienced DBAs or engineers looking to expand their expertise in Oracle, cloud, and AI technologies.

Responsibilities

• Provide direct database support to enterprise customers in Hong Kong, focusing on Oracle Database 19c and Exadata.
• Troubleshoot and resolve technical issues related to Oracle Database and Exadata environments, including Linux and hardware infrastructure.
• Implement and manage database migration projects, ensuring smooth transitions.
• Contribute to cloud, AI, and non-Oracle database projects based on customer requirements.
• Work collaboratively with customers and technical teams to investigate and address database-related challenges.
• Develop expertise in new technologies and apply this knowledge to enhance customer projects.
• Stay updated with the latest industry trends and best practices in database and cloud engineering.
• Document and communicate technical solutions and recommendations effectively.
• Ensure high levels of customer satisfaction through timely and efficient support.
• Actively participate in knowledge-sharing sessions to enhance team capabilities.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.