At Amazon, the Leadership Principle "Strive to be Earth's Best Employer" challenges us to create a safer, more productive, and higher performing environment, reinforcing that nothing is more important than the safety and well-being of our teams. At AWS Health and Safety, we take that challenge seriously. Our Programs team sits at the intersection of strategy, execution, and people, driving the initiatives and standards that protect employees and partners across the globe. We believe that great safety outcomes are built on great programs, and we are looking for passionate, driven individuals who are ready to roll up their sleeves, collaborate across teams, and make a meaningful impact at scale.

The AWS Health and Safety (H&S) team is an expanding, dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The H&S team has responsibility for architecting and implementing AWS’s global safety programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by H&S teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and H&S compliance strategies that support current and future business objectives while ensuring employee safety and compliance with H&S regulations.

As a Program Manager, you will work across teams to collaborate, generate buy-in, develop and execute to a plan. You will drive the expansion and growth of our global safety programs, scaling globally. You will play a crucial role in devising strategies, fostering partnerships, and executing initiatives to enhance the program's reach and impact. This entails serving as the main point of contact for stakeholders in coordinating and managing strategic, cross-functional, and business-critical programs and projects.

The ideal candidate excels at large-scale global Health & Safety programs planning & Implementation, encompassing gap analysis, ideation, planning, implementation, and retrospectives in a dynamic and diverse business environment. Effective communication and program management skills are essential, enabling you to manage multiple competing priorities and coordinate work across teams. The successful candidate will be proficient at working with data to identify trends, identify improvement opportunities, and proactively define plans to realize these opportunities.
To be successful in this role, the candidate will effectively multitask and prioritize, utilize data to encourage decisions, and maintain a high level of independence. They will be comfortable working in a growing and ambiguous work environment as we constantly improve and innovate. The successful candidate must have solid written and verbal communications skills, the ability to influence stakeholders, and willingness to dive deep into details.

Key job responsibilities

• Accountable for the overall Health & Safety program strategy and planning, communicate program requirements, negotiate priorities, and define success metrics
• Apply project management best practices to drive plan execution, mitigate risks, and improve effectiveness to deliver results in a timely manner
• Continuously improve program components and mechanisms to drive results and provide program status communication, deliver clear and concise summaries to leadership teams and effectively answer questions
• Serve as the primary point of contact for coordinating and managing strategic, cross-functional, and business-critical safety programs and projects
• Build partnerships with key stakeholders and organizations to promote H&S program adoption.
• Effectively communicate and manage multiple, competing priorities while coordinating work across teams
• Define, track, and monitor progress against success metrics and project plans. Analyze and report on overall project health using key performance indicators and success metrics, and accurately and clearly report on status against program objectives

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree

Preferred qualifications

• 4+ years of program or project management experience
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 74,200.00 - 129,800.00 USD annually
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually