The Project Manager position is part of CAPC’s Clinical Education team – the team responsible for developing online clinical educational tools and technical assistance to support clinicians nationwide who are either part of palliative care programs or who want to learn more about incorporating palliative care principles into their clinical care settings. CAPC’s Clinical Education curriculum reflects the highest adult learning best practices, is award-winning and has been used to educate more than 170,000 clinicians across the United States. CAPC works with external subject matter experts and palliative care leaders nationally to identify best practices in palliative care clinical practice; and the Clinical Education team translates these best practices into practical online curricular deliverables for dissemination to clinicians. CAPC clinical education courses, workshops, certificate programs, and learning pathways provide continuing education (CE) credits for physicians, physician associates, nurses, nurse practitioners, social workers and case managers.

This position reports directly to the Senior Manager of Continuing Education.

About the Center to Advance Palliative Care (CAPC)

The Center to Advance Palliative Care (CAPC) is a division of the Geriatrics and Palliative Medicine Department at the Icahn School of Medicine at Mount Sinai.  CAPC is a national organization dedicated to increasing the availability of quality, equitable health care for people living with a serious illness. The organization maintains national membership to support the growth of palliative care programs in health care organizations across the country and the world, and we deliver palliative care education to tens of thousands of clinicians each year. As the nation’s leading resource in its field, CAPC provides health care professionals and organizations with the training, tools, and technical assistance necessary to meet the needs of patients with serious illness.

CAPC aims to uphold the values of equity and inclusion, both in the work we do on behalf of patients, and in the makeup and functioning of our team. We are committed to supporting a staff that represents a constellation of perspectives and experiences, and we expect that all CAPC team members embrace these values.

Responsibilities

• Project management of CAPC virtual events (workshops, webinars and others) related to palliative care clinical education, including:

  • Scheduling

  • Working closely with faculty to ensure materials are delivered in a timely manner for CE applications

  • Invoicing/coordinating faculty payments

  • Liaising with CAPC marketing team to post virtual clinical education events to CAPC’s website and promote to CAPC’s audience

  • Running live clinical education virtual events

  • Obtaining evaluations and reporting post-events

• Project management of CAPC projects related to online clinical education courses and learning pathways, including:

  • Working closely with the rest of the clinical education team (Director of Clinical Education, Clinical Education Project Manager, Instructional Designers, and Senior Manager of CE) on clinical education curricular projects

  • Coordinating working groups of external palliative clinical care experts and faculty to ensure courses and learning pathways are delivered in accordance with schedules and grant deliverables

  • Managing the development of clinical education online course and learning pathways, either for creating new courses/tools or updating existing courses/tools

  • Liaising with relevant collaborators across CAPC to ensure high-quality course and learning pathway development, including health care transformation, health equity, CAPC website, marketing, and Salesforce/data analytics teams.

  • Reviewing and revising faculty-developed course materials prior to publication

• Project management of cohorts for the CAPC Clinical Education Certificate Program
  • Scheduling and managing learners and faculty for 6-month cohorts of interprofessional clinician learners
  • Coordinating across CAPC teams to obtain evaluations, surveys and additional data

• Continuing Education and Continuing Medical Education (CE/CME) Procedures

  • Assists the Senior Manager of Continuing Education (CE) in preparing, building, and submission of CE and CME applications

  • Works with CE and CME accrediting bodies to make sure CAPC remains compliant with all paperwork requirements and submissions for CE/CME accreditation

  • Assist the Senior Manager of Continuing Education in collecting and maintaining data sets to meet CE reporting requirements utilizing Excel and customer relations management (CRM) reporting tools.

• Maintenance of CAPC’s clinical education web pages (course, workshop, certificate and learning pathway pages), including coordination of review and implementation of necessary updates. 

• Maintain continuous communication with CAPC Member Services team to ensure that clinical education projects and products are responsive to CAPC member needs

• Report on usage data for CAPC clinical education materials to support grant report-writing and strategic decision-making for content development, using data reports from CAPC’s customer relations management software
• Uphold CAPC’s diversity, equity, inclusion and belonging (DEIB) values in all professional activities and interactions
  
   

Qualifications

• Bachelors degree or greater preferred, or combination of applicable work experience and education
• 3+ years of relevant experience with Masters degree; 5+ years with Bachelors degree; project management-specific experience preferred
• Continuing Education CE/CME management education preferred.

Preferred Qualifications:

• Excellent written and verbal communication skills – both internally with team members and representing CAPC externally among health care leaders
• Excellent organizational skills, agility, flexibility and the capacity to manage multiple complex projects in parallel
• Comfort working in a team-oriented, fast-paced, and collaborative workplace culture
• Comfort working remotely in a virtual office
• Strong Microsoft Office Suite skills, including advanced skills in Excel; specifically creating pivot tables, conditional formating, data manipulation, and creating advance formulas and functions to summarize data manage continuing education (CE) data sets.
• Comfort learning new technologies, including web management, learning management systems, and customer relations management software
• Demonstrated ability to take initiative and solve problems on projects

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.