Help ensure clients are charged accurately and consistently by translating fee agreements into reliable fee calculations. In this role, you’ll combine attention to detail with analytical thinking to support onboarding, change management, and ongoing maintenance of fee records. You’ll partner with colleagues across operations, data, and invoicing to strengthen controls and deliver a dependable client experience. If you enjoy structured problem-solving and continuous improvement, this role offers strong learning opportunities and meaningful impact.

Job summary

As an Analyst in the Client Fee Operations team, you will support the end-to-end setup and maintenance of client fee calculation records, ensuring alignment with executed fee agreements, system capabilities, and control requirements. You will review fee agreements, interpret fee terms, coordinate onboarding activities with cross-functional partners, and help identify opportunities to improve processes and automation.

Job responsibilities

• Perform end-to-end onboarding and setup of new or amended client fee calculation records based on executed fee agreements.
• Review new and amended fee agreements pre- and post-execution to support accurate fee setup and maintenance.
• Interpret fee calculation terms and provide clear recommendations on calculation language and operational feasibility within system capabilities.
• Produce sample fee calculations as needed to validate interpretation and support consistent implementation.
• Set up and maintain client fee calculation records in fee calculation systems in accordance with fee agreements and documented special handling requirements, as applicable.
• Participate in testing complex fee structures using available user tools and configurable rule logic, as applicable.
• Monitor dashboards and rule-based monitoring for new or updated calculation records within established timelines.
• Communicate initial and final fee notifications to invoicing and market value data partners, following agreed procedures.
• Adhere to the established risk and control framework for client fee calculation records and required tools.

Required qualifications, capabilities and skills

• 1 year minimum experience in financial services or a related field (or equivalent education).
• Strong attention to detail with a consistent focus on accuracy, controls, and deadlines.
• Ability to interpret written terms and translate them into clear, operational steps.
• Strong written and verbal communication skills, with the ability to convey information succinctly.
• Ability to work independently and identify when to seek assistance or escalate.
• Comfort working in ambiguity and adapting to change while creating clarity and alignment.
• Growth mindset and willingness to learn new fee types, calculations, and processes.

Preferred qualifications, capabilities and skills

• Education or experience in finance, accounting, or a related discipline.
• Experience interpreting fee agreements and supporting fee calculations or performance analytics.
• Strong technical skills, including advanced Microsoft Excel and working knowledge of Microsoft Access.
• Strong analytical and data-mining skills.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

Shift: Night, US Operating Hours

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.