Consulting Systems Engineer

Fortinet seeks a consulting security engineer to support the Latin American region's sales, marketing, and development efforts. A CSE is a Senior Engineer, part of an elite team, who is an architect and advisor to the field of engineering and accounts teams regarding the products. The CSE engages in large-impact deals across various industries by providing expert advice on the design, architecture, and implementation of solutions that best meet specific customer needs. The CSE works alongside peer field engineers, account teams, and channel partners that may be involved throughout the sales process. The CSE is expected to shape the positive outcome of customer engagements such as meetings, demonstrations, and proof of concept (POC) activities. This role offers high visibility to senior management, networking across corporate teams, and the opportunity to shape the business and the direction of our future products.

Responsibilities

• - Support sales activities in Latin America as a strategic and high-level regional technical resource for strategic pre-sales engagements and critical opportunities.

• - Conduct technical meetings with customers and resellers to highlight our products and solutions.

• - Provide pre-sales technical support to Fortinet field engineers, Fortinet resellers, and distributors to positively influence sales within Latin America.

• - Assist Fortinet field engineers in performing technical design of customer security solutions. Recommend the best technical solution for a given scenario to provide quality products and services to Fortinet’s customers.

• - Act as a subject-matter expert in pre-sales design reviews regarding his/her product specialization and serve as an authoritative consultant to Field Systems Engineers by providing technical guidance and leadership.

• - Participate with SE peers to help design secure IP networks, utilizing and leveraging all aspects of Fortinet’s product line to create superior solutions in competitive environments.

• - Provide training to System Engineers at various events worldwide and mentor SE specialists within Virtual Teams.

• Serve as Virtual Team Leader and act as a voice representing the Sales Organization from a technical perspective at various meetings and committees.

• - Work closely with Product Management and Engineering to help identify, qualify, and develop features critical to Fortinet’s success.

• - Write whitepapers, tech notes, and other high-level technical documentation as required.

• - Create technical documents that can help the partner base perform better/quicker/ demonstration demos to effectively show Fortinet’s product strengths.

• - Create/Modify/translate presentations as needed to deliver Fortinet’s message to any audience effectively.

• - Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region to make Fortinet more successful.

• - Be part of a distributed team of people that shares workloads and assignments. A strong sense of teamwork is required.

• - Take internal training as needed (including self-training modules) to keep product knowledge as high as possible and be an expert resource for resellers, partners, distributors, and other peers.

• - Comply with activity reports and ensure timely communication with the CSE Manager / CSE VP.

Qualifications

• - Minimum ten years of technical experience in networking/computing

• - Extensive and proven experience designing, building, and supporting advanced security solutions in a customer-facing role. 5+ years of related experience.

• - Strong network and security skills, including hands-on experience with products from top security vendors. Good understanding of networking technologies.
   

• Deep understanding of:
   

• - Secure endpoint technologies

• - Endpoint Detection and Response

• - Proficiency building performant Regular Expressions, Exact Data Matching, and IDM hashes.

• - Technical mastery inspecting USB/MTP storage, clipboard APIs, virtual printers, and browser file upload hooks.

• - Hands-on experience integrating IdPs (SAML/OIDC) to enforce access policies tied directly to endpoint risk.

• - Malware techniques and approaches

• - Proficiency in operating systems, including Windows, Linux, and macOS.

• - Strong understanding of the MITRE ATT&CK framework and regulatory compliance frameworks.

• - Experience with API automation and integration.

• - Proficiency in Shell scripting for automation and system management.

• - Experience in integrating with Security Operations Center (SOC) products and technologies (Desirable)

• - Proven hands-on experience with Fortinet’s enhanced technologies such as FortiClient and FortiEDR are highly desirable.

• - Good knowledge and understanding of Public Cloud environments such as AWS, Microsoft Azure, and Google Cloud Platform (desirable).

• - Ability to travel at short notice.

• - Excellent written and verbal communication, listening, negotiation, and presentation skills. Capable of delivering product and technology presentations to technical and business audiences

• - Outstanding consultative skills. Ability to interpret the specific customer environment and security needs and articulate the best technical solution.

• - Outstanding project management and documentation skills. Ability to design and follow work plans for complex activities, and by following good documentation practices.

• - Ability to work effectively, add value as a team member, and collaborate with a variety of teams such as engineering, sales, product management, and customer support.

• - Ability to mentor other sales engineers and take leadership.

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Education:

• - Bachelor's degree in computer science, Information Systems, or equivalent.

• - Fortinet NSE8, CISPP, CISM, and other security certifications are highly desirable.

• - Spanish and English B2 level required, Portuguese highly desirable.