About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

About the Role

We are seeking a detail-oriented and communicative Specialist for a 2-month fixed-term contract. This role will focus on contacting hotels to collect and verify their tax registration codes, ensuring our database remains accurate and compliant with regulatory requirements.

Key Responsibilities

• Contact hotels via phone and email to request tax registration codes
• Maintain accurate records of all communications and data collected
• Follow up with hotels to ensure timely responses
• Update internal systems with verified tax information
• Escalate any issues or discrepancies to the supervisor
• Prepare regular progress reports on outreach activities

Requirements

• College degree (any discipline)
• Excellent verbal and written communication skills
• Comfortable speaking with hotel representatives and building professional relationships
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office (Excel, Outlook)
• Self-motivated with ability to work independently
• Previous customer service or administrative experience is a plus

What We Offer

• Competitive contract compensation
• Exposure to hospitality industry operations
• Supportive team environment
• Flexible working arrangements

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.