Exceptional Hospitality Starts with You

This role is based at one of our corporate offices in Dallas, TX or McLean, VA

The Senior Manager, Change Management & Organizational Readiness plays a critical role in advancing RMCC's transformation strategy by preparing leaders, teams, and the organization to adopt new ways of working. Reporting to the Director of Planning & Business Operations, you will lead RMCC change programs, strengthen organizational capabilities, and implement business transformation in a way that drives sustainable adoption and long-term success.

What you'll do during a typical day:

• Assess organizational readiness and develop adoption strategies
• Design and lead functional change management programs from planning through sustainment
• Coach leaders and strengthen leadership capability during change
• Monitor adoption, organizational health, and continuous improvement opportunities

How you'll collaborate with others:

• Establish a scalable readiness framework
• Improve adoption of strategic plans
• Enhance capability of the RMCC Teams to transform function evolution
• Increase leadership confidence and capabilities through continuous improvement and strengthened culture

Deliverables you'll take ownership of:

• Develop communication and partner engagement strategies
• Partner with Learning & Enablement to build organizational capability

What It Takes to Make the Stay

You have these minimum qualifications:

• Seven (7) years in Change Management, Organizational Development, Organizational Effectiveness, HR Consulting, Strategy, or Transformation
• Five (5) years of experience leading enterprise-wide change initiatives, including technology implementation
• Experience working across organizational boundaries, collaborating with both internal teams and external partners
• Successful relationship management
• Hospitality/shared services, revenue management, and commercial strategy experience
• Experience in learning & development strategy
• Experience developing and delivering presentations to diverse audiences
• Travel up to 25%

It would be useful if you have:

• Organizational Change Leadership
• Organizational Readiness
• Leadership Coaching

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $130,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.