How will you make an impact in this role?

Looking to join a team in Technology that is dynamic, fast paced, and forward looking? American Express is continuing to grow its Technology Vendor Management (TVM) team and capabilities to ensure our critical third-party relationships deliver strong value, resilience, and risk management at enterprise scale.

This Phoenix, AZ based role will support the ongoing governance and oversight of strategic third parties within our Public Cloud category. The successful candidate will partner closely with Technology, Global Supply Management (Procurement), Legal, and other internal stakeholders to support multiple vendor management activities, contract administration, reporting, and operational processes.

We are looking for a candidate with experience in vendor management, sourcing, third-party risk, or technology operations who can help drive effective vendor engagement strategies, support governance activities, and contribute to our cost optimization and operational excellence.

Responsibilities

• Support end-to-end vendor management activities for Public Cloud partners including contract governance, risk reviews, cost tracking, reporting etc. 
• Support ongoing relationship management of key vendor partners in the program, including responsibility for Third-Party Lifecycle Management (TLM).
• Support Quarterly Business Reviews with our key partnerships.
• Prepare presentations, status updates, and reporting materials for leadership and stakeholder meetings. 
• Collaborate across technology and business teams to support operational efficiency, process improvements, and vendor-related initiatives. 
• Provide your expertise and engage with internal and external partners to understand trends in the industry and create a point of view on competitive pricing, delivery locations, and emerging opportunities/risks.  

Qualifications

Minimum Qualifications

• Bachelor’s degree in Business, Technology or a related field.

• Minimum 2-3 years of experience working with cloud concepts and/or vendor management.  

• Strong organizational and analytical skills with attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Program management experience to build strategic roadmaps, facilitate delivery transformation etc. 

• Contract administration, vendor governance, or third-party risk management experience. 

• Ability to thrive in a hybrid office (3x a week) work setting.  

• Proficiency in PowerPoint, Excel, and reporting/dashboard tools.

• Cloud certification(s) or course material.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.