Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
This is a full time role and will work on-site at our warehouse in Hebron, KY. The schedule is Sunday-Wednesday 7pm-5:30am.
Responsibilities
Lead team of 4-6 supervisors and warehouse staff of up to 250 on assigned shift to hit productivity, quality, safety, and ship on time targets
Partner with Ops Manager and support teams to meet business goals
Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance
Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager
Ability to shift plan and labor share in accordance with daily goals and order numbers
Facilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goal
Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated
Tracking attendance and approving timecards for associates
Coaching, training, and re-training associates on labeling/packaging procedure
Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions
Monitor productivity and make recommendations to reach and exceed metrics
Administer progressive discipline due to employee behavioral/productivity issues
Help contributors understand and connect to our vision, mission, strategy, and business priorities
Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)
Uphold company policies and professional workplace behavior by leading by example
Problem solving in real time using counting and basic math
Familiar with Warehouse Management Software to track and solve problems with orders
Work cooperatively with other managers, supervisors, coordinators, and leads
Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.
Qualifications
3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
Able to maintain confidentiality
Familiar with Warehouse Management Software to track and solve problems with orders
Must be able to display effective communication to associate, management and executive staff members
Prior experience creating and executing a shift plan
Understanding of basic math and excel formulas
Understands how important process control is to the business
Flexible- Embraces Change
Problem Solver
Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
Previous experience/knowledge of Workday preferred
Ability to maintain confidentiality
Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
Comfortable working and communicating with a diverse employee demographic
Excellent multi-tasking skills with the ability to prioritize
Physical Demands
Ability to walk or stand for 8-10 hours
Ability to lift up to 50 lbs by hand
Pallet jack experience (electric or non-electric)
Pull, push, bend, kneel, crouch
OT required during peak season (25-30% of the time)
Benefits
Medical PPO and HSA with employer match plan options
Dental, Vision, STD, Supplemental Insurance plans
Company Paid LTD and Life Insurance
401K match - Match 100% up to 3% and 50% from 3.1% - 5%
4 weeks of PTO, accrued semi monthly
8 company paid holidays
Paid bereavement
Stocked marketplace with late-night meal options
Product Giveaways
