Manager, Construction Loan Administration - Community Finance

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company—and a great place to work.

About Global Enterprise Affairs and the Community Finance Team:

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives.  Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. Community Finance builds inclusive, thriving resident-centered communities that catalyze opportunity and promote well-being. The team originates debt and invests in the low income housing tax credit through proprietary and multi-investor fund structures.

Role Summary:

A Manager in the Community Finance Construction Loan Administration (“CLA”) Team manages a medium- to large-sized portfolio of standard/complex construction loans, primarily consisting of multifamily low-income housing tax credit (“LIHTC”) transactions, with limited oversight from more experienced CLAs. The role involves taking full responsibility for performing monthly due diligence on Borrowers’ draw requisitions, including verifying documentation and tracking/balancing budgeted sources/uses, and ensuring proper, loan agreement-compliant documentation is received for funding while performing risk mitigation efforts.

Key Responsibilities:

Key responsibilities encompass the end-to-end administration of construction loans, acting as the primary point of contact for borrowers and coordinating with internal and external partners, including Project Managers, Closers, inspectors, and government agencies. The Manager manages the entire loan lifecycle, starting with reviewing transaction documentation, attending closing calls, and setting up the initial draw process. Ongoing daily operations include processing monthly draw requisitions with full due diligence, managing bank-controlled accounts (BCAs), and tracking budgets, change orders, and equity contributions. The associate also handles general ledger transactions, interest payments, and insurance compliance. The loan lifecycle concludes with the associate monitoring maturities, coordinating extensions, processing payoffs, and executing permanent loan conversions. Beyond daily administration, this role requires leading team training, onboarding new members, and driving strategic process improvement projects.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 5 years of experience in construction loan management

• At least 5 years of experience in accounting and loan operations, including the direct preparation, review, or processing of loan documents

Preferred Qualifications:

• Bachelor’s Degree or Military Experience

• 6+ years of experience in construction loan management

• Experience with construction lending, LIHTC investment or syndication

• Strong critical thinking, credit analysis and problem solving skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $122,100 - $139,400 for Manager, Process Management

McLean, VA: $134,400 - $153,300 for Manager, Process Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).