About us

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

We’re building a network of experienced Women’s Mental Health Specialists to deliver synchronous patient visits for individuals navigating midlife, perimenopause, and menopause transitions.

This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing and administrative support.

As part of the Pomelo network, you will:

• Conduct synchronous video visits with patients navigating midlife, perimenopause, and menopause transitions.
• Establish individualized care plans to meet specific health needs based on evidence-based standards, including sleep hygiene for insomnia, cognitive strategies for brain fog, and non-hormonal symptom management (e.g., CBT-M, CBT-I)
• Maintain timely and accurate documentation
• Follow applicable clinical, documentation, privacy, quality, and compliance standards for visits conducted through Pomelo

To join Pomelo’s growing network, you are/have:

• Independently licensed as an LICSW, LMHC, or LPC or at least 5 years in Texas
• A minimum of 3 years of experience providing women’s mental health care
• Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems
• Strong clinical judgment with the ability to work independently during patient visits

Credentialing process & next steps:

Once you apply, our team will guide you through the credentialing process, which includes:

• Meeting with someone from our recruitment & clinical teams for 2-30-minute video calls
• Providing proof/verification of licensure & personal liability insurance
• Enrolling with commercial health plans in Massachusetts through Pomelo
• Completing a background screening

Support for your midlife practice:

By joining Pomelo, we will provide the support you need to focus on what you do best – caring for families.

• Focus on Care, Not Paperwork: We handle credentialing, billing, and administrative support for visits conducted through Pomelo
• Connect with Patients: We provide patient matching and scheduling support based on your availability, licensure, credentialing status, patient demand, and applicable payer or clinical requirements
• Comprehensive Support: You’ll have access to administrative and technical support to navigate Pomelo’s systems, as well as documentation support for visits conducted through Pomelo
• Clinical Community: You’ll have access to optional case consultations, optional provider forums, and optional clinical updates
• Maintain Your Flexibility: You choose the days and times you make yourself available for Pomelo patient visits. You may accept or decline available visit opportunities, and Pomelo does not guarantee any minimum number of visits, patients, or compensation

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Compensation

Providers are compensated on a per-visit basis. Rates may vary by visit type, visit length, visit timing, payer requirements, and other program factors. Pomelo does not guarantee a minimum number of visits or earnings. Based on current visit rates and typical visit lengths, completed visits may result in approximate earnings equivalent to $80.00 to $100.00 per active visit hour.

Potential Fraud Warning

Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.

If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.