Security Officer - Lead (H)

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The University of Miami/UHealth Department of Public Safety has an exciting opportunity for a full-time Lead, Security Officer.

Core Job Summary:

The Lead Security Officer provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk.

Core Responsibilities:

• Controls building access and property removal.
• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts. 
• Responds to all building alarm signals and protects vehicles parked in University parking spaces.
• Assists in monitoring failure or malfunction of electrical and utility systems.
• Detects and reports campus safety problems. 
• Takes remedial and corrective steps and notifies management for all abnormal conditions. 
• Prepares accurate and up-to-date reports.
• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
• Monitors unauthorized individuals and escorts them from the premises or calls the police.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Provide consistent, comprehensive training for all existing and new Security Officers, about patrol duties, procedures handling emergency and non-emergency situations and enforce all security measures following policies and procedures.
• Completes the Training Manual handbook with every officer in training.
• Assist with the continual development of officers by providing guidance and positive mentorship in a manner that compliments the training program.
• Notify Security Leadership when officers in training are not meeting performance standards consistent with the training program.
• Controls building access, property removal, maintains civil law and order and assists in prevention of damage due to fire, theft, or thoughtless acts of individuals.
• Responsible for protection against unlawful and/or unauthorized entry, loss or damage to buildings and grounds and enforcement of University department policies and procedures.
• Respond to all building alarm signals and assists in protection of vehicles parked in University parking spaces.
• Assumes after-hour responsibility for assistance in monitoring failure or malfunction of electrical and utility system; and in the detection/reporting of campus safety problems.
• Applies  consistent good judgment and common sense to assure that everyone the officer comes in contact with receives fair and equal treatment and that all policies and procedures are enforced without favoritism or bias to any one individual or group of people.
• Must have the ability to detect and report potential as well as real security and safety problems and to distinguish the likely source of the problem.
• Will be expected to receive and comprehend training on equipment and techniques used by the department. Is expected to take remedial corrective steps and/or notify management for all abnormal conditions.
• Requires excellent communications skills and must use tact and good judgment in dealing with staff, students, patients, and the general public.
• Must be able to prepare complete and easy to read and understand written reports that are neat, legible and fully accurate.
• All reports are to be kept continually up to date as they must be completed and turned in before the end of each shift.
• Expected to respond and react positively to all problems.
• Will assist staff, students, patients, and visitors by providing direction and assistance.
• Will monitor unauthorized individuals and escort them from the premises or call the police. Continually looks for objects, persons, and situations that can interrupt the normal business flow.
• Handles shifts schedules such as post assignments.
• Will serve as supervisor in charge in the absence of the Shift Supervisor.
• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

High School diploma or equivalent required

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
• Must demonstrate ability to use good judgment and clear thinking under stress while handling emergency situations such as fire, theft, disputes, trespassers, accidents, etc.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).
• Ability to operate a motor vehicle
• Valid State of Florida driver’s license

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff