The group you'll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

What you’ll do

• Conduct process engineering research, development, and evaluation in support of Lam’s cutting-edge semiconductor equipment and systems.
• Review and enhance processing techniques and methods applied in the manufacture and fabrication of products.
• Develop and sustain new processes and process improvements to reduce production costs and increase yields.
• Compile and analyze test data to establish next steps in process development and determine appropriate limits and variables for process specifications.
• Collaborate internally to plan, collect data, analyze results, and report on customer demos for existing process applications.
• Partner cross-functionally and with customers to understand roadmaps, process flow, inflection points, requirements, and business challenges.
• Contribute to next generation product development and release activities supporting the semiconductor roadmap.
• Provide leadership, clear direction, and guidance to process technicians to support execution activities.
• Work closely with customers to introduce and drive adoption of new technologies at customer sites.

Who we’re looking for

Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.

Preferred qualifications

• Familiarity with working in a laboratory and on semiconductor equipment with experience in surface preparation and analytical techniques.
• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Highly proficient in MATLAB, Python, or other similar scientific computing languages.
• Working knowledge of statistical analysis and problem-solving methodologies. 
• Experience with statistical tools (JMP, Minitab, etc.)
• Background in Atomic Layer Deposition (ALD), Chemical Vapor Deposition (CVD), Plasma Enhanced Chemical Vapor Deposition (PECVD), or Physical Vapor Deposition (PVD).
• Background in Plasma Physics, Reactive Ion Etching (RIE), Atomic Layer Etching (ALE), Inductively Coupled Plasma (ICP), Capacitively Coupled Plasma (CCP).
• Knowledge of material synthesis and material characterization.
• Experience working in a collaborative and matrixed environment with diverse teams, semiconductor customers, and/or partners.
• Experience in semiconductor, process design, deposition, etch, dielectrics, conductors, metal films, etc.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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Salary

CA San Francisco Bay Area Salary Range for this position: $125,000.00 -  $270,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.