Member of Commercial Staff
Job description
About the Role
This is a hands-on commercial role at an early-stage energy software company, sitting within a small and ambitious commercial team. You will own the full customer lifecycle, from first onboarding through to long-term satisfaction, and play a direct part in growing the business in the European industrial energy market.
What You'll Do
Build and manage relationships with new customers, serving as their primary point of contact.
Develop a deep understanding of the product, the energy market landscape, and evolving customer needs.
Own and continuously improve the customer lifecycle, ensuring a smooth onboarding experience and high ongoing satisfaction.
Work closely with the broader commercial team to identify growth opportunities and drive long-term customer value.
What We're Looking For
2+ years of experience in a business, commercial, or customer-facing role.
Strong communication and relationship-management skills, with a genuine ability to build trust with customers.
Ability to develop product, market, and customer insights and translate them into action.
Native-level German and fluent English, both are required for this role.
First-hand experience with or a strong interest in energy markets, regulatory developments, and their complexities.
Comfort operating autonomously in a fast-moving, early-stage environment.
Compensation & Benefits
Salary: 70,000 to 100,000 EUR annually.
Visa sponsorship: available.
Location
On-site in Munich, Bavaria, Germany.